Call Centre Recruitment

CALL CENTRE TELECOM RECRUITMENT

Call Centre and Contact Centre Recruitment for Telecom Environments

ICTEngage provides specialist call centre recruitment services for telecom operators, ISPs and managed service providers. We source, screen and place customer service agents, technical support representatives and team leaders who are equipped to perform in high-volume, SLA-driven contact centre environments.

Baseline ICT and telecom product knowledge

Customer communication and telephone manner

Team fit and contact centre culture alignment

Leadership potential for team leader candidates

Roles We Place

From Agents to Team Leaders

  • Customer Service Agents
  • Technical Support Representatives
  • Team Leaders and Supervisors
  • Quality Assurance Analysts
  • Contact Centre Trainers

Career

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