David Makunye
“I recommend Felicity for the excellent, prompt and informed networking capabilities. My request for a referral was attended to immediately and I have managed to establish and secure a good business engagement and a relevant contact.”
John Botha (Channel Manager)
“When it comes to understanding the needs and requirements of her clients and the potential of each candidate, Felicity is one of a kind. When I applied for the position I was confident, however after speaking to her about the company and position, I was absolutely sure of my decision. Not only was the position brief 100% spot on with expectations and skill requirements but during our first telephonic interview she fully briefed me about what to expect going forward.
Her understanding of my abilities and how to present them to the company and decision-makers just about sealed the deal for me. I am absolutely over the moon with my new “job” and cannot wait to explore my future career path with all my energy.
Suffice to say that I recommend Felicity and The Telecoms Academy wholeheartedly to anyone looking for a new chapter in their career and any company that only wants the best recruitment partner.
Thank you Felicity for believing in me!!!”
Donovan Delport (Managing Director)
“The Innovation Hub Group has developed and sustained a professional and warm relationship with the company due to their continuous effort to provide us with world class service as a company such as ours demands.
It has proven to be extremely capable, efficient, enthusiastic and helpful with all our staff training and telecommunication requirements and have grown to be appreciated by all the members of staff who deal with them and their professional mannerism.
It is indeed a professional service provider with extreme care and attention to detail. It prides itself on quick turnaround times, seamless back office support and good knowledgeable staff.”
Henk Du Plooy (Managing Director)
“It is with great pleasure that I take this opportunity to provide Felicity Menge with the following reference: Felicity was the project manager coordinating the successful transformation of analogue / digital telephone infrastructure to a Voice over IP solution for more than 100 branches throughout South Africa for a listed corporate organisation. This project was completed within the required time frame and managed by Felicity without any unnecessary interruptions for the end users. We shall make use of her services going forward and would highly recommend her.”
James W Wilson III (Vice President Direct Sales)
“Felicity always looks after her clients and acts in their best interest. She is exceedingly good at planning, implementing, nurturing a project to its completion. She is always focused on the end goal and pushing her team to the best way to a profitable conclusion. She understands that in telecom the completed set-up is the beginning of a future long-term working relationship.
She is also extremely good at hiring a capable and talented team of loyal and proficient people to help her accomplish her ambitious goals. I have never worked for Felicity but the strong loyalty of current and past workers I have known, tells me a lot about her management skills.”
Janet Souter (CSO, Sales and Marketing Director)
“On behalf of the ScopServ Management and its team, I would like to extend our appreciation for the amazing work done by you on the Dischem project. The endless hours that you have spent working on this project, and the professionalism that you have shown has impressed the entire team immensely. I want to say a massive thank you to all your hard work and absolute attention to detail. It has been an absolute pleasure working with you.”
Rene Keller (Distribution Specialist )
“I had the pleasure of engaging with Felicity during my recent career transition.
From our first interaction, she was professional, approachable, and genuinely invested in understanding my experience and career aspirations. Her communication was clear, timely, and respectful throughout our engagement.
What stood out most was her positive attitude and the confidence she showed in matching the right people with the right opportunities. Even in a highly competitive market, she remained encouraging and supportive.
I would gladly recommend Felicity to both candidates seeking new opportunities and organisations looking for a recruitment partner who values relationships and professionalism”
Jonathan Mason (CEO)
“I personally want to say congrats on the work well done as I know it was a mammoth of a project and one that was executed with perfection. Thank you for your time and dedication in rolling out the DisChem sites as you managed the transition between providers seamless whilst dealing with a number of third parties to execute on your mandate. From the CipherWave team we would like to say a “BIG” thank you and look forward to working with you in the future.
Matthew Hattingh (Director)
“I have had the good fortune to have worked with Felicity in the past, and when the time came to choose a supplier for my business, she was the natural choice. Her personal experience as an entrepreneur has given her a deep insight in the needs of her customers and has allowed her to deliver services that constantly exceed expectations.”
Grant Pannewitz (ICT Specialist)
“Felicity conducted a two day Telecoms & VOIP Sales Training Program that I found extremely valuable. She demonstrated a high degree of expertise and her presentation was clear and immediately actionable. She was sensitive to others that did not have telecom experiences. In addition, her style was open and inviting to questions (and expressed appreciation for them) and willingly gave her time to responding to questions thoroughly. Felicity is extremely enthusiastic about her work which is infectious. I certainly would recommend her for any training on this topic.”
Rochelle Mountany (Manager: Information and Communication Technology & Business Intelligence)
“I have worked with Felicity on several projects and she remains my ‘go-to’ expert on all telecoms related matters. She has mastered the valuable skill of creative thinking and is able to apply this to her work to build innovative solutions that meet client needs. She does this so expertly due to her client-centred approach in coming to grips with the client’s business before embarking on solution design. When things don’t work out 100%, as they inevitably do with ICT solutions, there is never a concern with Felicity involved as she always manages to deliver the end product, despite hurdles that need to be overcome. I would highly recommend Felicity to anyone looking for an expert in the field of ICT and specifically telecoms – the greater and more complex the challenge, the more innovative the solution that will be provided.”
Michael Smith (Senior Program & Project Manager)
“I have worked with Felicity on several projects and she remains my ‘go-to’ expert on all telecoms related matters. She has mastered the valuable skill of creative thinking and is able to apply this to her work to build innovative solutions that meet client needs. She does this so expertly due to her client-centred approach in coming to grips with the client’s business before embarking on solution design. When things don’t work out 100%, as they inevitably do with ICT solutions, there is never a concern with Felicity involved as she always manages to deliver the end product, despite hurdles that need to be overcome. I would highly recommend Felicity to anyone looking for an expert in the field of ICT and specifically telecoms – the greater and more complex the challenge, the more innovative the solution that will be provided.”
Sibongile Buthelezi-Kubheka (Multi Award winning Marketing Manager|)
“I have had a beautiful experience when it comes to Felicity’s tenacity; resilience and superlative work ethic.
Her time management, communication and fast knowledge of the telecoms industry is one for the books.”
Michael Smith (Regional Project Manager)
“Felicity is a client-centric business woman who has on many occassions proved that she’s not all about the business but really cares about the needs of the client. She has demonstrated versatility not only in her knowledge of IT & Telecoms but also her ability as an arbitrator to settle customer and vendor disputes and bring about a workable solution.
She is an expert in the field of convergence and prides herself on being able to integrate platforms breaking new ground where clients are searching for cutting edge solutions
She was instrumental in pioneering amongst others the first two way international inbound and outbound VoIP call centre in 2004 where permission had to first be sought by the minister of communications for implementing VoIP as this only became legal early 2005 in South Africa
Amongst the many services she was contracted to provide solutions for I had pleasure in working with her on IP Switch Implementations, Cabling Solutions, Call Centre Solution Implementations, VSAT, VoIP, Least Cost Routing Initiatives, Wireless, Two Way International SMS Gateways and many other IT and Telecom Platforms
Her knowledge, experience and exposure of the industry is immense and she is well respected and known. I would not hesititate to contract her services should the opportunity arise”
