Our client within the Financial Services Provider (FSP) in the financial services industry is seeking a professional, dynamic, and client-focused Medical Advisor to serve their growing client base in the Northern Suburbs of Cape Town and the Boland region. The successful candidate will be responsible for providing expert advice and support to individuals, families, and businesses regarding medical aid schemes, gap cover, and related healthcare solutions. This role is suited to an individual who is passionate about client service, able to build strong relationships, and eager to make a meaningful difference in clients’ healthcare and financial planning. Office attendance is required on a weekly basis. Daily office attendance is not necessary; however, the successful candidate will be required to report to the office from time to time. Key Responsibilities Provide professional advice to clients regarding suitable medical aid and gap cover options. Identify and analyse client needs to recommend appropriate solutions. Assist clients with new applications, amendments, queries, and annual plan reviews. Build and maintain long-term relationships with existing and new clients. Develop and service a client base in the Northern Suburbs of Cape Town and the Boland region. Ensure all advice, administration, and client service comply with applicable legislation, regulatory requirements, and internal processes. Stay up to date with changes in medical schemes, benefits, gap cover, and related healthcare products. Minimum Requirements Matric certificate. Previous experience in medical schemes, health insurance, gap cover, or financial advisory services will be advantageous. Strong knowledge of medical aid options and related healthcare products is highly recommended. Excellent communication, marketing, and client service skills. Strong administrative skills with close attention to detail. Ability to work independently and build long-term client relationships. RE5 and/or relevant industry qualifications will be advantageous. A valid driver’s licence and own vehicle are required, as the role involves client visits within the designated areas. What Our Client Offers The opportunity to join an established organisation within the financial services industry. A professional and supportive working environment. The opportunity to develop a client base in a growing market area. Exposure to a wide range of healthcare and financial solutions. A market-related remuneration package.

The General Manager is responsible for overseeing and managing all aspects of the restaurant’s operations to ensure a world-class dining experience for guests. This role requires a strong leader with experience in fine dining, who can drive sales, manage staff effectively, maintain operational excellence, and create a welcoming and professional environment for both guests and employees. Key Responsibilities: 1. Operations Management Oversee daily restaurant operations, ensuring smooth and efficient functioning across front-of-house and back-of-house. Organize and supervise staff shifts, ensuring proper coverage and operational efficiency. Monitor operations closely and initiate corrective actions as needed to maintain high standards. Implement new ideas to improve productivity, service efficiency, and upselling opportunities. 2. Guest Experience & Service Excellence Deliver superior guest services by maintaining a high standard of hospitality. Ensure guest satisfaction through proactive engagement and service quality. Develop strong relationships with regular customers to encourage repeat visits. Respond efficiently to customer questions, feedback, and complaints, ensuring resolutions that uphold the restaurant’s reputation. 3. Staff Management & Development Hire, train, and evaluate staff performance to build a motivated and high-performing team. Lead by example and delegate responsibilities effectively to ensure accountability. Nurture a positive working environment that encourages teamwork, engagement, and professional growth. 4. Culinary & Menu Oversight Ensure that the Executive Chef maintains food quality, adheres to food cost requirements, and manages inventory efficiently. Monitor that new specials are introduced on a two-week rotation to maintain guest interest. 5. Financial & Cost Control Control restaurant costs and minimize waste to optimize profitability. Manage restaurant supplies and ensure suppliers provide quality products. 6. Marketing & Community Engagement Post new developments, specials, and events on social media to engage customers. Represent the restaurant at local food events and community activities to enhance visibility and reputation. Qualifications & Skills: Proven experience in a management role within a fine dining restaurant. Strong leadership and team management skills. Excellent interpersonal and communication abilities. Ability to handle customer complaints professionally and diplomatically. Strong financial acumen with experience controlling costs, inventory, and budgeting. Knowledge of social media marketing and community engagement. Highly organized with the ability to multitask and manage competing priorities. Personal Attributes: Passion for hospitality and delivering exceptional guest experiences. Problem-solving and decision-making capabilities under pressure. Professional, approachable, and enthusiastic personality. Strong work ethic and commitment to excellence. Performance Metrics: Guest satisfaction scores and repeat customer rates. Staff retention, engagement, and performance evaluations. Achievement of sales targets and cost control objectives. Positive representation and engagement in the local community.

Join an exceptional team that values knowledge-sharing and collaboration. Enjoy a clear career path with opportunities for growth and advancement. Work on challenging enterprise projects that will help you develop your skills. Experience unlimited learning and exposure, with no limitations to your personal and professional development. Responsibilities:  • Possess knowledge of LAN and WAN networks such as MPLS and SDWAN. • Have intermediate wireless knowledge (Cisco, Unifi, Ruckus, and other related technologies). • Experience with network devices, including Routers and Switches. • Deep understanding of network protocols (TCP/IP, ACLs, VPN, Switching, STP, VRRP) • Knowledge of dynamic routing protocols such as BGP, OSPF, EIGRP. • Ability to perform necessary checks, apply monitoring tools, and respond to alerts. • Implement policies based on industry best practices. • Excellent documentation skills to maintain clear and detailed records. • Familiarity with common network monitoring tools and protocols. The NOT-SO-TECHNICAL requirements: • Possess a sharp analytical mind and strong numeracy skills. • A team player with excellent collaboration skills. • Demonstrate good communication skills in small groups. • Ability to work autonomously and manage multiple tasks effectively. • Passionate about their work and committed to achieving high-quality results. • Ability to asses an issue, seek support and escalate as and when needed. What will the job consist of: • Work collaboratively with 3rd party vendors for support. • Participate in an on-call roster as needed. • Liaise and collaborate with internal and external teams. • Keep management informed of operational issues. • Understand common security issues, vulnerabilities, and attacks. • Continuously learn and obtain new certifications. • Deliver consistent service in a fast-paced and dynamic environment. Minimum requirements: • Hold a university degree or diploma in networking-related studies, Communications Network or N+ • Have 2-4 years of professional experience working in an ISP or MSP. What will make you stand out? • An updated ITIL certification • CCNA, CCNP, MTCNA or equivalent security qualification. • Fortinet/Sophos or equivalent security system qualification. 

The purpose of this role is to provide entry-level technical support to the IT team by assisting with the installation, configuration, maintenance, and troubleshooting of hardware, software, and network systems. This role is ideal for candidates who have completed foundational IT certifications (such as CCNA or CompTIA) and are looking to gain practical, hands-on experience in a professional environment. Key Responsibilities: Provide first-line technical support to end-users (on-site and remote) Assist with troubleshooting hardware, software, and network issues Install, configure, and maintain desktops, laptops, printers, and peripherals Support basic network setup and troubleshooting (LAN/WAN, Wi-Fi connectivity) Assist with user account creation, password resets, and access management Perform software installations, updates, and patch management Monitor IT systems and escalate complex issues to senior technicians Maintain accurate documentation of support tickets and resolutions Assist with IT asset management and inventory tracking Support onboarding/offboarding of employees (device setup, access provisioning) Ensure adherence to IT policies, security protocols, and best practices Minimum Requirements: Matric (Grade 12) Relevant IT certifications such as: CCNA (Cisco Certified Network Associate) CompTIA A+ CompTIA N+ (Network+) CompTIA Security+ (advantageous) Basic understanding of computer hardware, software, and networking Exposure to Windows operating systems (Windows 10/11, Windows Server basics) Basic knowledge of Microsoft 365 / Active Directory (advantageous) Strong willingness to learn and grow within IT Key Skills & Competencies: Basic troubleshooting and problem-solving skills Strong communication and interpersonal skills Customer service orientation Ability to follow instructions and processes Time management and task prioritization Attention to detail Ability to work independently and within a team Advantageous Experience: Internship or practical exposure in an IT support environment Experience with: Routers and switches (basic configuration) Remote support tools Ticketing systems (e.g., Freshdesk, Zendesk, ServiceNow) Basic cybersecurity awareness Personal Attributes: Eagerness to learn and develop technical skills Positive attitude and strong work ethic Reliable and accountable Adaptable in a fast-paced environment

The purpose of this role is to provide entry-level technical support to the IT team by assisting with the installation, configuration, maintenance, and troubleshooting of hardware, software, and network systems. This role is ideal for candidates who have completed foundational IT certifications (such as CCNA or CompTIA) and are looking to gain practical, hands-on experience in a professional environment. Key Responsibilities: Provide first-line technical support to end-users (on-site and remote) Assist with troubleshooting hardware, software, and network issues Install, configure, and maintain desktops, laptops, printers, and peripherals Support basic network setup and troubleshooting (LAN/WAN, Wi-Fi connectivity) Assist with user account creation, password resets, and access management Perform software installations, updates, and patch management Monitor IT systems and escalate complex issues to senior technicians Maintain accurate documentation of support tickets and resolutions Assist with IT asset management and inventory tracking Support onboarding/offboarding of employees (device setup, access provisioning) Ensure adherence to IT policies, security protocols, and best practices Minimum Requirements: Matric (Grade 12) Relevant IT certifications such as: CCNA (Cisco Certified Network Associate) CompTIA A+ CompTIA N+ (Network+) CompTIA Security+ (advantageous) Basic understanding of computer hardware, software, and networking Exposure to Windows operating systems (Windows 10/11, Windows Server basics) Basic knowledge of Microsoft 365 / Active Directory (advantageous) Strong willingness to learn and grow within IT Key Skills & Competencies: Basic troubleshooting and problem-solving skills Strong communication and interpersonal skills Customer service orientation Ability to follow instructions and processes Time management and task prioritization Attention to detail Ability to work independently and within a team Advantageous Experience: Internship or practical exposure in an IT support environment Experience with: Routers and switches (basic configuration) Remote support tools Ticketing systems (e.g., Freshdesk, Zendesk, ServiceNow) Basic cybersecurity awareness Personal Attributes: Eagerness to learn and develop technical skills Positive attitude and strong work ethic Reliable and accountable Adaptable in a fast-paced environment

A client is seeking to appoint a highly experienced and detail-oriented Senior Conveyancing Secretary with a stable work history for its Cape Town offices. This is a full-time position ideally suited to a candidate with strong conveyancing experience and the ability to independently manage property transfer transactions from inception to finalisation, including post-registration finances. Minimum Requirements: Stable employment history Proven experience as a Conveyancing Secretary attending primarily to property transfers; Ability to independently manage files from file opening through to registration and finances after registration; Experience to include: Drafting transfer documentation; Obtaining rates clearances; Obtaining electrical, plumbing and other compliance certificates; Obtaining body corporate and homeowners’ association clearances; Liaising with clients, estate agents, municipalities and deeds office personnel; Experience working on: LexisConvey e-Filing Microsoft Office Added Advantage: Experience in bond registrations and/or bond cancellations will be an added advantage, as well as general administrative office experience and some GhostPractice or LawPractice experience. Key Competencies: Strong administrative and organisational skills; Ability to work independently with minimal supervision; Excellent attention to detail; Good personal relationships; Ability to manage high volumes and meet deadlines; Professional communication skills; Strong understanding of conveyancing processes and Deeds Office procedures. Responsibilities: Managing conveyancing files from inception to registration and finalisation; Drafting and preparation of transfer documentation; Liaising with clients, estate agents, municipalities, banks and correspondent attorneys; Coordinating compliance certificates and clearance figures; Monitoring progress of matters and ensuring adherence to deadlines; Handling post-registration finances and administrative processes; General administrative duties.  

Job Specification: Certified Financial Planner and Advisor (CFP)Position: Certified Financial Planner and Advisor (CFP)Location: Malmesbury, Bellville, or Swellendam, Western CapeSalary: R25 000 per month About the Opportunity Our client within the Financial Services industry is seeking a driven, professional, and client-focused Certified Financial Planner andAdvisor (CFP) to join their established team. This is an excellent opportunity for a financial planning professional who is passionate about helping clients achieve their long-term financial goals through sound financial advice and strategic planning. The successful candidate will become part of a collaborative and supportive environment built on integrity, trust, professionalism, and a commitment to delivering exceptional client service. Key Responsibilities Provide comprehensive financial planning and advisory services to clients. Conduct detailed financial needs analyses and develop tailored financial strategies. Advise clients on investments, retirement planning, risk management, estate planning, and wealth creation. Build and maintain long-term client relationships through ongoing support and regular reviews. Ensure compliance with industry regulations, company policies, and professional standards. Stay informed of market trends, legislative changes, and financial planning developments. Identify opportunities to grow and expand the client portfolio through networking and referrals. Prepare and present financial reports, recommendations, and planning solutions. Minimum Requirements Certified Financial Planner (CFP) designation (essential). Relevant qualification in Financial Planning, Finance, Commerce, or a related field. RE5 qualification. Registered with the FSCA (preferred). Proven experience in financial planning and advisory services. Strong knowledge of investment products, retirement planning, risk products, and wealth management. Excellent communication and relationship-building skills. Client-centric approach with strong ethical standards. Valid driver's license and own reliable vehicle. Competencies Strong analytical and problem-solving abilities. Excellent interpersonal and communication skills. High level of professionalism and integrity. Results-driven with strong business development capabilities. Ability to work independently and within a team environment. Strong attention to detail and compliance requirements. What Our Client Offers A collaborative and supportive team environment. A culture founded on integrity, trust, and strong values. The opportunity to make a meaningful impact on clients' financial futures. Professional growth and development opportunities. Exposure to a reputable and client-focused financial planning practice.

As an ICT Sales Solutions Architect for a client, your mission is to drive revenue by promoting our comprehensive ICT and managed solutions to both new and existing clients. You’ll educate clients on how our tailored services, ranging from internet connectivity to VoIP, server hosting, and cloud solutions, can improve their operations, lower costs, and elevate productivity. This role requires a proactive approach, extensive client travel, and strong relationship-building to meet or exceed monthly sales targets while enhancing customer satisfaction. Key Responsibilities Sales and Business Development Identify and meet with potential clients to showcase our tailored ICT and managed services. Generate new leads, grow our client base, and convert prospects into signed clients. Secure new business by preparing quotes, proposals, and ensuring all necessary documentation is collected. Act as client contact manage expectations, respond to inquiries, cancellations, and sales requests promptly. Exceed monthly sales quotas through cross-selling, up-selling, and add-ons. Customer Relations and After-Sales Service Make proactive "goodwill" calls to ensure satisfaction and smooth experience post-deployment. Handle customer complaints, investigate issues, propose solutions, and escalate recommendations to management as needed. Foster strong relationships with existing clients to encourage repeat business. Reporting and Planning Plan and optimize daily travel and client visit schedules for efficient time management. Produce regular reports: weekly call logs, work schedules, monthly sales performance, and client status updates for your department manager. Financial and Administrative Duties Ensure all finance-related paperwork is received, clients approve site completion, sign-off is arranged, and payment is processed. Liaise with technical teams on complex client requests (e.g., CRM integrations, advanced network routing). Market Intelligence and Product Knowledge Conduct market research to understand competitor offerings and refine sales strategies. Stay current on our full suite of services, ranging from ICT infrastructure and internet solutions to copier services, CCTV/biometrics, power backup, and financial services, plus improve sales techniques continually. Develop and deliver compelling sales presentations and demos. Participate in marketing events and represent Innovation Hub professionally at all times. Additional Duties Perform other duties assigned by the department manager. Required Knowledge, Skills & Abilities Minimum 2 years of sales experience in a similar B2B ICT, managed services, or telecommunications role. Highly organized, efficient, and able to work under pressure to meet targets. Strong customer service focus with excellent negotiation and communication skills (both written and verbal). Proficiency in CRM software and MS Office (Word, Excel, PowerPoint, Outlook). Self-starter with the ability to work independently and a positive, hardworking attitude. Excellent interpersonal skills to build trust and professional relationships.

The Digital Content, LMS & Multimedia Specialist will lead the creation and management of engaging digital experiences across websites, learning platforms, and multimedia channels. This multifaceted role blends website design, digital marketing, video content creation, and learning management system (LMS) administration to enhance our digital learning and engagement strategy. This will be an onsite position based at the offices in Centurion. Key ResponsibilitiesWebsite Design & Hosting Design, build, and maintain responsive, user-friendly websites using platforms such as WordPress and Elementor. Manage hosting environments, including domain registration, DNS management, backups, SSL certificates, and email setup. Optimize websites for performance, SEO, mobile responsiveness, and security. Update site content regularly and improve UX/UI to enhance user experience. Troubleshoot and resolve technical issues in collaboration with hosting providers. Digital Marketing & Social Media Plan and execute digital marketing campaigns across multiple platforms. Create and schedule engaging content for social media (Facebook, LinkedIn, Instagram, YouTube). Use tools such as Meta Business Suite or Buffer for post management and analytics. Design digital assets including banners, infographics, and promotional graphics. Monitor trends and develop strategies to boost online presence and engagement. Video Production & Multimedia Content Create and edit professional-quality videos for training, marketing, and engagement. Work with internal teams to turn scripts into visually appealing learning modules. Incorporate branding, animation, transitions, voiceovers, and closed captions as needed. Maintain an organized media library for easy access and reuse. Learning Management System (LMS) Management Set up, configure, and manage LMS platforms such as LearnDash or Moodle. Upload and structure courses, quizzes, assignments, and learning paths. Administer user access, track learner progress, and generate learning reports. Provide basic user support and resolve LMS-related technical issues. Analytics & Digital Strategy Monitor and report on key metrics: website traffic, social engagement, and LMS usage. Analyze performance data to drive continuous improvement and innovation. Participate in planning sessions and contribute digital insights and recommendations. Requirements Skills and Qualifications Essential: Demonstrated experience in web design and web hosting administration. Proficiency in graphic design tools (e.g., Canva, Adobe Photoshop, Illustrator). Strong video editing skills using tools such as CreateStudio, CapCut, Adobe Premiere. Familiarity with LMS platforms (e.g., LearnDash, Moodle). Solid understanding of social media management and content creation. Working knowledge of HTML, SEO best practices, and Google Analytics. Highly creative, detail-oriented, and strong interpersonal communication skills. Preferred: Experience in instructional design or e-learning content development. Background in ICT, Multimedia, Digital Marketing, or related field. Animation and voice-over production skills.

The purpose of the Marketing Assistant is to support the marketing team in various tasks and activities to help promote our company’s products and services. This will include market research, campaign coordination, content creation, social media management, data analysis, administrative support, branding and collateral, and event coordination. Overall, the Marketing Assistant plays a crucial role in supporting the marketing team by contributing to various marketing activities, ensuring smooth operations, and helping achieve the company’s marketing objectives. General Duties 1. Client Experience Calls a. Call the client after an order has been completed and capture the data – dailyb. Precompile testimonials and send to clients/send a Google review link – dailyc. Send client experience call action points to relevant parties and follow up until they have been actioned – dailyd. Send data and signed testimonials weekly 2. Reseller of the Month Testimonials a. Request and analyse data to determine reseller of the month and technical reseller of the month – monthlyb. Request testimonials from the resellers of the month – monthly 3. Marketing Meetings a. Schedule marketing meetings with agendas – weeklyb. Compile and send marketing meeting action points – weekly 4. Reseller and VPBX Newsletters a. Assist with compiling the newsletters – monthlyb. Assist with sourcing and creating relevant content for newsletters – monthlyc. Assist with designing and formatting newsletter layouts – monthly 5. Social Media Content Development & Management a. Assist with planning and maintaining the company social media content calendar – weeklyb. Create engaging social media content for platforms including Facebook, LinkedIn, Instagram, and other relevant platforms – weeklyc. Assist with writing captions, marketing copy, and social media posts aligned with the company brand – weeklyd. Design and edit basic marketing graphics, banners, and social media visuals – when requirede. Assist with creating promotional videos, reels, and short-form content – when requiredf. Monitor social media platforms for engagement, comments, and messages, and escalate where necessary – dailyg. Assist with scheduling and publishing social media posts – dailyh. Research social media trends, competitor activity, and content ideas – monthlyi. Assist with increasing brand awareness and online engagement through creative content initiatives – ongoingj. Coordinate with internal departments to gather content, updates, and promotional material for marketing campaigns – when requiredk. Ensure all social media content aligns with company branding and communication standards – ongoingl. Assist with tracking and reporting on social media performance and engagement metrics – monthly 6. General Duties a. Spot check content and artwork – when requiredb. Order pre-approved marketing collateral – when requiredc. Assist with coordinating events – when requiredd. Rebrand/compile documents – when requirede. Monitor company email and action – when requiredf. Assist with compiling EXCO presentations – when requiredg. Review job advertisement content – when requiredh. Other marketing and communication duties – when requiredi. Monitor incoming leads – daily Requirements Degree or experience in marketing (required) Content creation experience (required) Bulk email platform experience (required) Graphic design platform experience (required) Social media management and content creation experience (required) Experience with social media scheduling platforms (preferable) Basic video editing experience (preferable) Customer call experience (preferable) Very well spoken and written (required) Project management (preferable) Self-driven (required) Able to work in a team and independently (required) Able to work in a fast-paced environment (required) Understanding of the ICT industry (preferable) Event coordination experience (preferable)

Role Overview: An MSP based in Centurion is seeking a dedicated and technically proficient SNR Field Support Technician to join our dynamic IT support team. This role is pivotal in delivering technical support services to our clients, both remotely and on-site. The ideal candidate will possess a strong foundation in IT support, excellent problem-solving skills, and a commitment to providing exceptional customer service. Key Responsibilities: Provide onsite and remote technical support to clients, ensuring timely issue resolution and excellent service delivery. Install, configure, and troubleshoot Microsoft 365 applications (Outlook, Teams, OneDrive, SharePoint, etc.). Manage and maintain Active Directory — including user creation, password resets, permissions, and group policy management. Diagnose and resolve network connectivity issues, including LAN/WAN, Wi-Fi, routers, and switches. Support and maintain Windows Server and Desktop environments. Perform routine maintenance, updates, and hardware/software installations at client sites. Accurately document support tasks and maintain ticket logs in the company’s system. Escalate complex technical issues to senior engineers when required. Build and maintain strong relationships with clients through professional and efficient service. Minimum 4 years’ experience as an IT Support or Field Support Technician. Proven background working in a Managed Service Provider (MSP) environment. Strong technical proficiency in: Active Directory (user management, policies, permissions) Microsoft 365 (installation, administration, troubleshooting) Network connectivity (DNS, DHCP, firewalls, Wi-Fi, VPNs) Solid understanding of Windows 10/11 and Windows Server operating systems. Excellent problem-solving, communication, and customer service skills. Must have a valid driver’s license and own reliable vehicle for client site visits. Preferred Skills & Certifications: Experience with remote monitoring and management (RMM) tools. Knowledge of virtualization technologies (VMware, Hyper-V). Familiarity with backup and recovery solutions. Certifications such as CompTIA A+/N+, Microsoft 365 Certified: Modern Desktop Administrator Associate, or equivalent. Key Attributes: Professional, self-motivated, and solution driven. Strong organizational and time management skills. Confident working independently and under pressure. Passionate about technology and continuous improvement. Additional Information: Travel Requirements: Regular travel to client sites is required; candidates must be comfortable with fieldwork.  

Our client within the security technology industry that is based in Alberton is looking for 4 professional and experienced CCTV Control Room Operator to work in their office-based monitoring room. The successful candidate will be responsible for monitoring multiple CCTV sites, responding to alarms, reporting incidents, and ensuring all surveillance systems are functioning effectively.   Key Responsibilities Monitor live CCTV footage from multiple client or company sites. Detect suspicious activity, trespassing, theft, vandalism, or security breaches. Respond to alarm activations and escalate incidents immediately. Dispatch security response teams when required. Operate CCTV software, DVR/NVR systems, remote viewing platforms, and alarm systems. Conduct regular camera and system health checks. Keep accurate incident reports, shift handover notes, and daily logs. Review recorded footage for investigations when requested. Communicate professionally with clients, guards, supervisors, and management. Maintain confidentiality of all footage and client information. Minimum Requirements Valid PSIRA accreditation required. Minimum 1–2 years CCTV control room / monitoring room experience. Experience with remote monitoring systems and CCTV software. Good computer literacy and report writing skills. Strong observation skills and attention to detail. Able to work shifts, nights, weekends, and public holidays. Reliable, punctual, and able to work under pressure.

We're on the hunt for a Senior Desktop & Office 365 Engineer to join our client's Gqeberha-based team. You'll play a critical role in supporting our clients across a wide range of technical issues, with a strong focus on Office 365 and desktop support. You'll need to work smart, independently, and with confidence. We’re looking for someone who enjoys solving problems and thrives in an environment where initiative is the norm. Requirements:Academic Requirements: • A 2- or 3-year diploma in IT support services, or • A+ and N+ certifications • (Additional certifications or qualifications? Let us know, we value a well-rounded technical foundation.) Work Experience: • 4–5 years in a similar support or engineering role • Strong hands-on experience with Office 365: • User management (Azure AD sync or cloud) • Exchange and mailbox troubleshooting • Spam filtering, mail tracing, and DNS management Key Responsibilities: • Manage and resolve client support tickets via email or phone • Configure client software, email accounts, and troubleshoot related issues • Maintain and troubleshoot Office 365 portal and Exchange • Conduct regular patch management, hardware support, and antivirus updates via RMM tools • Take escalations from junior engineers

Software Developer - Please note that the candidate must be based in PE or surrounding areas OR in Claremont and surrounding areas. as this is an onsite position. The Intermediate / Senior Software Developer will primarily work on existing systems, with responsibility for enhancing, maintaining, refactoring, and optimising applications currently in production. The role requires strong backend and full?stack capability, with the ability to contribute across C# backend services, APIs, desktop and web applications, as well as front?end development using modern JavaScript frameworks. The developer will be expected to understand existing architectures, identify improvement opportunities, implement new components, and ensure systems remain stable, scalable, and maintainable. This is a hands?on role requiring both independent problem?solving and collaboration with other developers and stakeholders. Key Responsibilities Backend Development (C# / .NET) Maintain, enhance, and support existing applications built on C# Framework  Develop new components within established systems to support evolving business requirements. Refactor and modernise legacy codebases when required, improving performance, readability, maintainability, and alignment with current best practices. Design, build, and maintain backend services and APIs, including RESTful Web APIs. Apply architectural patterns and principles such as MVC, Repository Pattern, Dependency Injection, and layered architectures. Work with Entity Framework for data access, optimisation, and database interaction. Implement background processing and scheduled tasks using Hangfire. Debug, troubleshoot, and optimise existing applications to ensure reliability and performance. Participate in code reviews, ensuring quality, consistency, and adherence to internal standards. Front-End Development (JavaScript / UI) Work with the Quasar Framework (Vue.js) as the primary front?end technology in production. Maintain and enhance existing front?end features using Vue.js, Quasar, and Axios. Perform minor UI fixes, major UI changes, and develop new pages as required. Contribute to feature?level front?end development, extending and improving existing functionality. Potentially take ownership of full front?end features, while primarily focusing on building and expanding upon established UI components. Ensure front?end solutions integrate seamlessly with backend APIs and services. Database & Data Handling Work with Microsoft SQL Server, including querying, performance tuning, and supporting data integrity. Collaborate on database?related changes required by application enhancements and new components. Ensure reliable data handling and efficient interaction between applications and databases. CI/CD & Development Practices Participate in a CI/CD?enabled development workflow, contributing to automated builds, testing, and deployments. Ensure changes are deployment?ready and aligned with existing release processes. Support continuous improvement of development and deployment practices. Collaboration & Documentation Work closely with other developers, technical teams, and internal stakeholders. Assist in analysing requirements and translating them into technical solutions. Document system changes, enhancements, and technical decisions clearly and accurately. Provide input into technical discussions and solution design based on experience and best practice. Technical Environment Languages: C#, JavaScript Frameworks & Technologies: .NET Framework, .NET Core MVC, Web API Entity Framework Repository Pattern, Dependency Injection Quasar Framework (Vue.js) Database: Microsoft SQL Server DevOps: CI/CD pipelines Experience & Qualifications Degree or Honours Degree in a relevant field, or equivalent practical experience. Intermediate level: 4–5+ years of professional development experience. Senior level: Strong experience working in complex, production?based systems with demonstrable ownership of solutions. Proven experience developing in C# across backend services, APIs, desktop, and web applications. Solid working knowledge of Microsoft SQL Server. Practical experience with JavaScript frameworks, specifically Vue.js / Quasar in production environments.  

The Chef is responsible for the preparation, quality, and presentation of all dishes in the restaurant, ensuring compliance with the highest culinary standards. This role requires strong leadership, organization, and hands-on skills to oversee kitchen operations, manage stock and staff, maintain hygiene standards, and drive innovation in menu offerings, including chef’s recommendations. Key Responsibilities: 1. Opening Procedures: Clock in for shift and ensure all scheduled staff have clocked in. Check reservations book and prep sheets, ensuring the kitchen is fully stocked and prepared. Verify that the kitchen is clean and all equipment is functional. Assist in conducting daily pre-lunch and pre-dinner shift meetings. Allocate stock to kitchen, bar, waiter, and runner sections according to prep sheets. Complete all opening duties before 11:00. 2. Stock Receiving & Management: Assist in receiving stock and match items with invoices; weigh fresh produce and check quantities. Ensure all stock is of high quality; return substandard items to suppliers. Record invoices and capture stock information in the system daily. Monitor stock issuance (maximum twice per day) and maintain accurate prep sheets. 3. Prep & Food Preparation: Oversee all kitchen prep activities and maintain standards set by management. Hands-on preparation of chef’s recommendation items and other menu dishes as required. Train kitchen staff on preparation techniques, waste control, and best practices. Prepare all menu items according to standardized recipes and costed chef recommendations. Adapt dishes to specific customer requests while maintaining quality standards. Practice “clean as you go,” adhere to hygiene standards, and minimize waste. 4. Cleaning & Organizing: Supervise cleaning and organization of all kitchen areas, including sections, scullery, storage, bar, and staff areas. Provide hands-on assistance where necessary to ensure cleanliness and operational efficiency. 5. Hazards & Maintenance: Report equipment failures, product shortages, and safety hazards to Head Chef and General Manager. Follow up on reported issues and ensure timely resolution. 6. Chef’s Recommendations & Menu Development: Contribute to the creation and planning of new chef’s recommendations (3 starters, 3 mains, 1 dessert every two weeks). Ensure recipes are entered into the system, plate costing is completed, and pricing is approved. Maintain a cycle of innovation while improving current dishes. 7. Running the Pass: Ensure a kitchen management member is always present at the pass. Check quality, appearance, and timing of dishes before they leave the kitchen. Ensure correct temperature, plateware, garnish, and portioning standards. Maintain smooth flow of orders and prevent delays. 8. Customer Service & Communication: Maintain friendly and professional communication with FOH staff and internal colleagues. Respond promptly to customer service issues or stock shortages during service. Handle complaints effectively in collaboration with the shift manager. 9. Breaks & Shift Handover: Organize coverage during breaks to maintain kitchen operations. Follow strict break guidelines; no alcohol consumption during shift. Conduct full handovers in cases of staff absence or emergencies. 10. Dustbin & Waste Checks: Conduct regular dustbin checks to ensure no items are incorrectly disposed of (cutlery, crockery, linen, food). Record and monitor waste in SOP files. 11. Bulk Portioning & Production: Ensure bulk items are portioned and produced according to Kream standards. Record all production data accurately in the system. Support kitchen management in all production tasks. 12. Stock Orders, Receiving & Inventory: Assist with placing stock orders and receiving deliveries. Facilitate accurate and timely stock counts weekly and monthly. Ensure non-management staff do not receive stock deliveries. 13. Closing Procedures: Oversee cleaning and sanitization of all kitchen areas. Retrieve stock counts, update prep sheets, investigate variances, and conduct spot checks. Ensure all equipment is switched off safely and stock orders for the next day are placed. 14. Compliance & Values: Adhere to business rules, safety, and hygiene standards at all times. Live the restaurant’s values: Family, Enthusiasm, Lead by Example, Accountability, Results Driven. Key Competencies: Ability to work under pressure while maintaining high standards. Accuracy and attention to detail. Adaptability and teamwork in a dynamic environment. Positive communication and relationship-building with colleagues and customers. Innovation in dish creation, improving existing offerings, and operational processes. Strong organizational skills and ability to plan shifts and prep efficiently. Ability to estimate, portion, and produce stock for shifts accurately. Professionalism and adherence to operational and safety standards.