We are Looking for an experienced Network & Fibre Installation Technician to join our client's Hikvision security and infrastructure team. The successful candidate will be responsible for installing, terminating, testing, and maintaining network cabling, fibre infrastructure, CCTV systems, and Access Control networks across commercial and industrial sites.  (Experience is required ) This is a hands-on, technical field role suited to someone with good practical skills, strong fault-finding ability, and excellent knowledge of structured cabling and fibre. Requirements1. Network Cabling Installation Install and route CAT5e/CAT6/CAT6A network cabling Terminate network points (RJ45, Keystone, Patch Panels) Label and document all cabling and network points Conduct cable testing using Fluke testers or equivalent Install surface trunking, conduit, poles, and cable trays Fibre Installation & Splicing Install fibre optic cables (4-core, 8-core, 12-core, etc.) Perform fibre fusion splicing and re-splicing Test fibre links using OTDR and light meters Install fibre patch panels, pigtails, and enclosures Ensure proper fibre handling and protection standards CCTV & Access Control Infrastructure Install CCTV camera network cables and mounting brackets Install door controller cabling, mag locks, request-to-exit buttons Ensure all cabling meets Hikvision standards Assist senior technicians with camera setup and commissioning Site Work & Safety Perform site assessments and follow installation plans Work on ladders, scaffolding, and elevated platforms Follow health & safety compliance standards Maintain tools, vehicles, and equipment in good condition Technical Support Troubleshoot cable faults Repair damaged cables or fibre links Provide feedback to project managers and senior technicians Complete job cards and installation reports  

Job Summary:To deliver professional and proactive security services that safeguard the organization’s assets, property, and personnel across Johannesburg and Pretoria, ensuring full compliance with safety regulations and maintaining a secure environment at all times. Key Responsibilities: Monitor and control access to premises. Conduct regular patrols of assigned areas to prevent and detect signs of intrusion or irregularities. Maintain accurate records of daily activities, incidents, and security breaches. Operate and monitor security equipment, including CCTV, alarms, and access control systems. Enforce company policies, safety regulations, and procedures to ensure a secure environment. Provide assistance and guidance to employees and visitors. Collaborate with law enforcement and emergency services when required. Requirements: Valid CODE 3 Security License (MUST HAVE) Matric Certificate Previous experience in security services is advantageous Knowledge of safety and security protocols and emergency response Excellent observation and reporting skills Strong communication and interpersonal skills Additional Skills: Ability to work shifts Dependable, trustworthy, and highly responsible

The Creditors Controller will be responsible to reconcile vendor accounts monthly and ensure that services paid for are recouped through invoicing the relevant debtor. Escalated queries will be handled by him/her. Maintaining and overseeing the daily creditors activity and overseeing daily supplier payments. JOB DUTIES Reconciliation • Reconcile vendor accounts monthly. • Effectivity escalating vendor account queries to Connectivity Manager. • Liaising with other departments, to ensure queries are brought to a satisfactory conclusion. • Ensure that services paid for are recouped through invoicing the relevant debtor. • Escalate billing queries to the Billing Controller on the above mentioned timeously within timeframes given. Invoicing • Capture assigned rebate supplier invoices on a monthly basis and prepare payment request for rebate sign off. • Assist Creditors Administrator with capturing supplier invoices and preparing payment requests when necessary. • Review and sign off on all supplier invoices and payment requests prepared by Creditors Administrator. Rebates • Prepare and send monthly rebate schedules for resellers and business partners and within timeframes given. • Assist with queries received regarding rebates. Payments • Capture of creditor payments daily on Absa online for authorisation. • Add new and maintain existing beneficiaries on Absa on-line platform. • Prepare international payment requests and send through to the Group Financial Manager. Reconciliations • Ensure all payment requests are completed and signed of in line with supplier payment terms. • Ensure payments are made in line with the agreed payment terms. • Ensure all supplier invoices are captured in line with bookkeeping deadline. Query resolution • Resolve supplier account as escalated by Creditors Administrator or escalate advance queries to the Group Financial Manager where applicable. • Maintain effective working relationships with clients and with employees, whilst adhering to financial policies and procedures. • Maintain clear communication channels between the Finance department and all other departments in the company. Filing / Administration • Add new and maintain existing supplier master files. • Compile and maintain accurate client record keeping through an organized filing system. Other duties • Perform additional duties as instructed by the Group Finance Manager. REQUIRED KNOWLEDGE, SKILLS AND ABILITIES: • At least 2+ years’ experience in the same or similar role in the creditors/debtors department • Grade 12 • Solid understanding of basic bookkeeping and accounts receivable principles • Good understanding and working knowledge of Xero Accunting • Fully computer literate with MS Office skills • Strong administration skills • Excellent time management skills • Systematic thinking • Ability to stay calm under pressure • Be able to work independently and accurately • Demonstrate sound work ethics • Good telephone skills • Effective verbal, written and listening communication skills • Ability to calculate, post and manage accounting figures and financial records • Accuracy • Excellent attention to detail • Deadline driven • Highly motivated OTHER • Complies with the company’s vision, policies and procedures. • Performs other tasks as assigned by the Group Financial Manager. • Applying the principle of privacy and confidentiality to all work practices. • Job Description may be reviewed from time to time as deemed necessary by management.

Job Overview:The General Manager is responsible for overseeing and managing all aspects of the restaurant’s operations to ensure a world-class dining experience for guests. This role requires a strong leader with experience in fine dining, who can drive sales, manage staff effectively, maintain operational excellence, and create a welcoming and professional environment for both guests and employees. Key Responsibilities: 1. Operations Management Oversee daily restaurant operations, ensuring smooth and efficient functioning across front-of-house and back-of-house. Organize and supervise staff shifts, ensuring proper coverage and operational efficiency. Monitor operations closely and initiate corrective actions as needed to maintain high standards. Implement new ideas to improve productivity, service efficiency, and upselling opportunities. 2. Guest Experience & Service Excellence Deliver superior guest services by maintaining a high standard of hospitality. Ensure guest satisfaction through proactive engagement and service quality. Develop strong relationships with regular customers to encourage repeat visits. Respond efficiently to customer questions, feedback, and complaints, ensuring resolutions that uphold the restaurant’s reputation. 3. Staff Management & Development Hire, train, and evaluate staff performance to build a motivated and high-performing team. Lead by example and delegate responsibilities effectively to ensure accountability. Nurture a positive working environment that encourages teamwork, engagement, and professional growth. 4. Culinary & Menu Oversight Ensure that the Executive Chef maintains food quality, adheres to food cost requirements, and manages inventory efficiently. Monitor that new specials are introduced on a two-week rotation to maintain guest interest. 5. Financial & Cost Control Control restaurant costs and minimize waste to optimize profitability. Manage restaurant supplies and ensure suppliers provide quality products. 6. Marketing & Community Engagement Post new developments, specials, and events on social media to engage customers. Represent the restaurant at local food events and community activities to enhance visibility and reputation. Qualifications & Skills: Proven experience in a management role within a fine dining restaurant. Strong leadership and team management skills. Excellent interpersonal and communication abilities. Ability to handle customer complaints professionally and diplomatically. Strong financial acumen with experience controlling costs, inventory, and budgeting. Knowledge of social media marketing and community engagement. Highly organized with the ability to multitask and manage competing priorities. Personal Attributes: Passion for hospitality and delivering exceptional guest experiences. Problem-solving and decision-making capabilities under pressure. Professional, approachable, and enthusiastic personality. Strong work ethic and commitment to excellence. Performance Metrics: Guest satisfaction scores and repeat customer rates. Staff retention, engagement, and performance evaluations. Achievement of sales targets and cost control objectives. Positive representation and engagement in the local community.

Job Overview:The Floor Manager is responsible for ensuring seamless front-of-house (FOH) operations, maintaining exceptional service standards, and supporting both staff and management in delivering a premium dining experience. This role requires strong leadership, attention to detail, and a proactive approach to problem-solving. The Floor Manager oversees daily opening and closing procedures, staff administration, guest service quality, and general operational excellence. Key Responsibilities: 1. Opening Procedures: Unlock all doors, switch off the security alarm, and turn on all lights and air-conditioning. Check reservation book, staff shifts (waitrons, bartenders, runners), and manager handover book. Review the closing duty sheet and prep communications meetings. Allocate waitron duties and cleaning responsibilities by 11:00 am. Ensure bathroom and laundry setups are ready. Complete the opening checklist and verify that all areas are prepared for service. 2. Guest Experience & Floor Supervision: Maintain awareness of the floor, ensuring guests are attended to promptly. Monitor guest satisfaction and resolve complaints efficiently. Ensure recommendations to guests are accurate, truthful, and align with menu knowledge. Provide leadership and guidance to FOH staff, fostering a professional and welcoming environment. Address maintenance or operational issues promptly while maintaining guest service. 3. Cleaning & Organizing: Oversee FOH and BOH cleaning tasks: windows, floors, tables, ice buckets, butter, bread, and ice replenishment. Ensure table setups meet the restaurant’s fine dining standards. Check for new chef recommendations and review them before implementation. 4. Staff Administration & Support: Assist with work rosters for kitchen, FOH, general staff, and hostesses. Support HR-related staff issues, including leave management, disciplinary actions, and reporting to higher management. Answer staff queries and assist with in-house discrepancies or misconduct professionally. Promote a friendly and cooperative work environment. 5. General Administration & Financial Oversight: Ensure all invoices, payments, and pay-outs are recorded accurately in the POS system. Reconcile stock and balance daily, addressing variances promptly. Review all promotions, voids, and discounts, ensuring proper documentation. 6. Management Guidelines & Leadership: Uphold the highest service quality and standards. Demonstrate thorough menu knowledge and guide staff in delivering excellent guest experiences. Train and coach FOH staff in conflict resolution, service standards, and problem-solving. Be proactive in monitoring the floor and addressing operational issues without compromising guest service. 7. Closing Procedures: Supervise FOH and BOH closing tasks, ensuring compliance with prep-sheet counts. Verify all bar and kitchen variances are documented and addressed. Inspect the floor, kitchen, and bar for issues before dismissing staff. Ensure staff clock out correctly, and all equipment is switched off. Secure the premises: lock doors, gates, windows, switch off lights, POS systems, air-conditioning, music, and activate the security alarm. Observe surrounding premises for suspicious activity and report as necessary. Qualifications & Skills: Proven experience in floor management or FOH supervision in a fine dining environment. Strong leadership, communication, and interpersonal skills. Excellent organizational and multitasking abilities. Ability to handle HR-sensitive issues calmly and professionally. Strong problem-solving and decision-making skills. Attention to detail with a focus on service excellence and operational efficiency. Knowledge of POS systems, stock management, and restaurant administration. Personal Attributes: Professional, approachable, and friendly demeanor. Calm under pressure and capable of managing conflict effectively. Highly organized and attentive to detail. Passion for hospitality and delivering an exceptional guest experience.  

Job Overview:The Chef is responsible for the preparation, quality, and presentation of all dishes in the restaurant, ensuring compliance with the highest culinary standards. This role requires strong leadership, organization, and hands-on skills to oversee kitchen operations, manage stock and staff, maintain hygiene standards, and drive innovation in menu offerings, including chef’s recommendations. Key Responsibilities: 1. Opening Procedures: Clock in for shift and ensure all scheduled staff have clocked in. Check reservations book and prep sheets, ensuring the kitchen is fully stocked and prepared. Verify that the kitchen is clean and all equipment is functional. Assist in conducting daily pre-lunch and pre-dinner shift meetings. Allocate stock to kitchen, bar, waiter, and runner sections according to prep sheets. Complete all opening duties before 11:00. 2. Stock Receiving & Management: Assist in receiving stock and match items with invoices; weigh fresh produce and check quantities. Ensure all stock is of high quality; return substandard items to suppliers. Record invoices and capture stock information in the system daily. Monitor stock issuance (maximum twice per day) and maintain accurate prep sheets. 3. Prep & Food Preparation: Oversee all kitchen prep activities and maintain standards set by management. Hands-on preparation of chef’s recommendation items and other menu dishes as required. Train kitchen staff on preparation techniques, waste control, and best practices. Prepare all menu items according to standardized recipes and costed chef recommendations. Adapt dishes to specific customer requests while maintaining quality standards. Practice “clean as you go,” adhere to hygiene standards, and minimize waste. 4. Cleaning & Organizing: Supervise cleaning and organization of all kitchen areas, including sections, scullery, storage, bar, and staff areas. Provide hands-on assistance where necessary to ensure cleanliness and operational efficiency. 5. Hazards & Maintenance: Report equipment failures, product shortages, and safety hazards to Head Chef and General Manager. Follow up on reported issues and ensure timely resolution. 6. Chef’s Recommendations & Menu Development: Contribute to the creation and planning of new chef’s recommendations (3 starters, 3 mains, 1 dessert every two weeks). Ensure recipes are entered into the system, plate costing is completed, and pricing is approved. Maintain a cycle of innovation while improving current dishes. 7. Running the Pass: Ensure a kitchen management member is always present at the pass. Check quality, appearance, and timing of dishes before they leave the kitchen. Ensure correct temperature, plateware, garnish, and portioning standards. Maintain smooth flow of orders and prevent delays. 8. Customer Service & Communication: Maintain friendly and professional communication with FOH staff and internal colleagues. Respond promptly to customer service issues or stock shortages during service. Handle complaints effectively in collaboration with the shift manager. 9. Breaks & Shift Handover: Organize coverage during breaks to maintain kitchen operations. Follow strict break guidelines; no alcohol consumption during shift. Conduct full handovers in cases of staff absence or emergencies. 10. Dustbin & Waste Checks: Conduct regular dustbin checks to ensure no items are incorrectly disposed of (cutlery, crockery, linen, food). Record and monitor waste in SOP files. 11. Bulk Portioning & Production: Ensure bulk items are portioned and produced according to Kream standards. Record all production data accurately in the system. Support kitchen management in all production tasks. 12. Stock Orders, Receiving & Inventory: Assist with placing stock orders and receiving deliveries. Facilitate accurate and timely stock counts weekly and monthly. Ensure non-management staff do not receive stock deliveries. 13. Closing Procedures: Oversee cleaning and sanitization of all kitchen areas. Retrieve stock counts, update prep sheets, investigate variances, and conduct spot checks. Ensure all equipment is switched off safely and stock orders for the next day are placed. 14. Compliance & Values: Adhere to business rules, safety, and hygiene standards at all times. Live the restaurant’s values: Family, Enthusiasm, Lead by Example, Accountability, Results Driven. Key Competencies: Ability to work under pressure while maintaining high standards. Accuracy and attention to detail. Adaptability and teamwork in a dynamic environment. Positive communication and relationship-building with colleagues and customers. Innovation in dish creation, improving existing offerings, and operational processes. Strong organizational skills and ability to plan shifts and prep efficiently. Ability to estimate, portion, and produce stock for shifts accurately. Professionalism and adherence to operational and safety standards.

The Restaurant Receptionist is the first point of contact for all guests and plays a key role in creating an exceptional dining experience. This person manages reservations, greets guests warmly, coordinates seating, and ensures smooth front-of-house communication. A high level of professionalism, polish, and guest-focused service is essential. Key Responsibilities Guest Reception & Service Warmly welcome guests upon arrival and acknowledge departures. Maintain a professional, polished presence at all times. Manage the guest flow to ensure a calm, organized entrance experience. Provide accurate information about menus, service times, dress code, and restaurant policies. Handle guest requests, complaints, and escalations with grace and efficiency. Reservations & Seating Coordination Manage and confirm bookings via phone, email, and reservation systems. Maintain the reservations book/system and ensure accurate updates. Plan and coordinate seating to balance guest experience and operational efficiency. Communicate guest preferences or special requests to the floor and kitchen team. Manage walk-ins and waiting lists professionally. Communication & Front-of-House Support Work closely with management to update and follow daily service plans. Liaise with servers, managers, and kitchen team regarding table status, VIP bookings, and guest requirements. Assist with arranging special occasions (anniversaries, birthdays, private dining). Ensure the reception area is presentable, tidy, and welcoming at all times. Administration & Operational Duties Answer phone calls and respond to guest queries promptly and professionally. Process and confirm bookings, deposit payments (if required), and cancellations. Maintain accurate records of guest notes, preferences, and special events. Assist with opening and closing procedures at the host stand. Handle administrative tasks such as menus, handover notes, and floor plans. Minimum Requirements Previous experience working in a restaurant is mandatory (fine dining experience is a strong advantage). Professional communication skills, both verbal and written. Ability to remain calm, confident, and friendly under pressure. Excellent interpersonal skills with a strong guest-service mindset. Strong organizational abilities and attention to detail. Tech-savvy and comfortable with reservation systems or POS (training provided if needed). Neat, well-groomed appearance and professional etiquette. Competencies & Characteristics Warm, hospitable, and people-oriented. Strong sense of professionalism and discretion. Able to multitask and manage a fast-paced environment. Problem solver with a positive, solution-driven approach. High level of punctuality and reliability. Team player with a willingness to support FOH operations.

Join an exceptional team that values knowledge-sharing and collaboration. Enjoy a clear career path with opportunities for growth and advancement. Work on challenging enterprise projects that will help you develop your skills. Experience unlimited learning and exposure, with no limitations to your personal and professional development. Requirements Possess knowledge of LAN and WAN networks such as MPLS and SDWAN. Have advanced wireless expertise (Cisco, Unifi, Ruckus, and other related technologies). Demonstrate experience in implementing, monitoring, testing, and supporting firewalls (Zscaler, Sophos, Fortigate, Palo Alto Networks, and others). Experience with network devices, including Routers and Switches. Deep understanding of network protocols (TCP/IP, ACLs, VPN, Switching, STP, VRRP) Knowledge of dynamic routing protocols such as BGP, OSPF, EIGRP. Ability to perform necessary checks, apply monitoring tools, and respond to alerts. Implement policies based on industry best practices. Excellent documentation skills to maintain clear and detailed records. Familiarity with common network monitoring tools and protocols. The NOT-SO-TECHNICAL requirements: Possess a sharp analytical mind and strong numeracy skills. A team player with excellent collaboration skills. Demonstrate good communication skills in small groups. Ability to work autonomously and manage multiple tasks effectively. Open to flexible out-of-hours work for critical maintenance needs. Passionate about their work, and committed to achieving high-quality results. What will the job consist of: Work collaboratively with 3rd party vendors for support. Participate in an on-call roster as needed. Liaise and collaborate with internal and external teams. Keep management informed of operational issues. Possess knowledge of scripting and automation. Understand common security issues, vulnerabilities, and attacks. Continuously learn and obtain new certifications. Deliver consistent service in a fast-paced and dynamic environment. Minimum requirements: Hold a university degree or diploma in networking-related studies, Communications Network or n+ Have 2-5 years of professional experience working in an ISP or MSP. What will make you stand out? An updated ITIL certification CCNA, CCNP, MTCNA or equivalent security qualification. Fortinet/Sophos or equivalent security system qualification. What they offer Medical Insurance plan

The FSE will be responsible for configuring and installing VoIP PBX systems and to provide a high level of technical support to external customers while working under minimal supervision. The focus will be to provide on-site installation as well as diagnosing and repairing exiting technical problems.Responsibilities: Act as primary interface to all clients to resolve problems reported Respond to tickets on the system in a timely manner Provide troubleshooting and technical support via remote or onsite support Setup and install 3CX software prior to installations Install mobile application for 3CX system Support and maintenance of 3CX system after installation Setup and configuration of PBX phones prior to installation Support and maintenance of PBX phones after installation Troubleshoot VOIP issues Setup of gateways (PSTN, fax gateways, FXO, FXS, BRI) Install and configure routing on ADSL and fibre lines Setup VPN”s and port forward on routers Make changes to routers as per clients requirements Do preventative maintenance on routers – updates and scheduling reboots Log onto routers to check the current configurations thereof to make sure everything is up to standard Setup and install 3CX software on the phones and server Requirements A+ and N+ certification Experience networking and PBX systems Knowledge in structured cabling Good communication skills Problem solving skills Be dependable Have good time management skills Demonstrate professional attributes

The FSE will be responsible for configuring and installing VoIP PBX systems and to provide a high level of technical support to external customers while working under minimal supervision. The focus will be to provide on-site installation as well as diagnosing and repairing exiting technical problems. Responsibilities: Act as primary interface to all clients to resolve problems reported Respond to tickets on the system in a timely manner Provide troubleshooting and technical support via remote or onsite support Setup and install 3CX software prior to installations Install mobile application for 3CX system Support and maintenance of 3CX system after installation Setup and configuration of PBX phones prior to installation Support and maintenance of PBX phones after installation Troubleshoot VOIP issues Setup of gateways (PSTN, fax gateways, FXO, FXS, BRI) Install and configure routing on ADSL and fibre lines Setup VPN”s and port forward on routers Make changes to routers as per clients requirements Do preventative maintenance on routers – updates and scheduling reboots Log onto routers to check the current configurations thereof to make sure everything is up to standard Setup and install 3CX software on the phones and server Requirements A+ and N+ certification Experience networking and PBX systems Knowledge in structured cabling Good communication skills Problem solving skills Be dependable Have good time management skills Demonstrate professional attributes

We are looking for a creative, driven, and detail-oriented Marketing Assistant to support our client's marketing team in planning and executing day-to-day marketing activities. The ideal candidate is someone with 1–3 years of experience in marketing, digital content creation, campaign coordination, and administrative support. They should thrive in a fast-paced environment, show initiative, and be eager to develop their marketing career. Key Responsibilities Marketing Coordination Assist in the planning and execution of marketing campaigns across digital and traditional platforms. Coordinate project timelines, activities, and stakeholder feedback. Support marketing events, activations, and promotions (planning, logistics, and on-site assistance). Content Creation & Digital Marketing Draft and schedule social media posts (Facebook, Instagram, LinkedIn, etc.). Assist with content creation for newsletters, website updates, digital assets, and blogs. Manage basic graphic design tasks using tools such as Canva or similar platforms. Admin & Data Management Maintain and update marketing calendars, folders, campaign trackers, and reporting sheets. Prepare meeting notes, assist with budgeting admin, and maintain supplier/vendor records. Campaign Performance & Reporting Track and monitor campaign results, social media analytics, and engagement. Compile monthly reports and insights for continuous improvement. Brand Support Ensure brand consistency across all marketing materials and communications. Assist in proof-reading, editing, formatting, and quality checking marketing materials. Required Skills & Competencies Excellent written and verbal communication skills. Strong attention to detail and ability to handle multiple projects simultaneously. Creativity and a passion for marketing and digital media. Time management and strong admin/organizational abilities. Ability to take initiative, problem-solve, and work independently or as part of a team. Technical Skills Experience with social media platforms (Instagram, Facebook, LinkedIn, etc.). Basic graphic design and content creation (Canva, Adobe Creative Suite—advantage). Experience using email marketing/CRM platforms (Mailchimp, HubSpot, or similar). Experience with Google Ads/Meta Ads or analytics—advantage but not required. Proficiency in MS Office / Google Workspace (Excel/Sheets, Word/Docs, PowerPoint/Slides). Qualifications Diploma or bachelor’s degree in Marketing, Communications, Digital Marketing, or related field. 1–3 years working experience in a marketing role (internships included). Portfolio/references of past marketing work beneficial.

The Digital Content, LMS & Multimedia Specialist will lead the creation and management of engaging digital experiences across websites, learning platforms, and multimedia channels. This multifaceted role blends website design, digital marketing, video content creation, and learning management system (LMS) administration to enhance our digital learning and engagement strategy.Key ResponsibilitiesWebsite Design & Hosting Design, build, and maintain responsive, user-friendly websites using platforms such as WordPress and Elementor. Manage hosting environments, including domain registration, DNS management, backups, SSL certificates, and email setup. Optimize websites for performance, SEO, mobile responsiveness, and security. Update site content regularly and improve UX/UI to enhance user experience. Troubleshoot and resolve technical issues in collaboration with hosting providers. Digital Marketing & Social Media Plan and execute digital marketing campaigns across multiple platforms. Create and schedule engaging content for social media (Facebook, LinkedIn, Instagram, YouTube). Use tools such as Meta Business Suite or Buffer for post management and analytics. Design digital assets including banners, infographics, and promotional graphics. Monitor trends and develop strategies to boost online presence and engagement. Video Production & Multimedia Content Create and edit professional-quality videos for training, marketing, and engagement. Work with internal teams to turn scripts into visually appealing learning modules. Incorporate branding, animation, transitions, voiceovers, and closed captions as needed. Maintain an organized media library for easy access and reuse. Learning Management System (LMS) Management Set up, configure, and manage LMS platforms such as LearnDash or Moodle. Upload and structure courses, quizzes, assignments, and learning paths. Administer user access, track learner progress, and generate learning reports. Provide basic user support and resolve LMS-related technical issues. Analytics & Digital Strategy Monitor and report on key metrics: website traffic, social engagement, and LMS usage. Analyze performance data to drive continuous improvement and innovation. Participate in planning sessions and contribute digital insights and recommendations. RequirementsSkills and Qualifications Essential: Demonstrated experience in web design and web hosting administration. Proficiency in graphic design tools (e.g., Canva, Adobe Photoshop, Illustrator). Strong video editing skills using tools such as CreateStudio, CapCut, Adobe Premiere. Familiarity with LMS platforms (e.g., LearnDash, Moodle). Solid understanding of social media management and content creation. Working knowledge of HTML, SEO best practices, and Google Analytics. Highly creative, detail-oriented, and strong interpersonal communication skills. Preferred: Experience in instructional design or e-learning content development. Background in ICT, Multimedia, Digital Marketing, or related field. Animation and voice-over production skills.

Role Overview We are seeking a motivated Lead Generator to help fuel our sales pipeline. You will be responsible for identifying, engaging, and qualifying potential clients who would benefit from our ICT services. The ideal candidate is someone with strong communication skills, a good grasp of the tech / ICT landscape, and the ability to convert research into meaningful leads that can be handed over to the sales team. Key Responsibilities Researching potential markets and industries (SMEs, large enterprises, etc.) to identify decision-makers who may be in need of ICT solutions (internet, web/hosted services, IT infrastructure, VoIP, security etc.). Generating outbound leads via cold calls, emails, LinkedIn or other channels. Qualifying leads: assessing needs, budget, timelines, and whether there is a fit with our service offerings. Maintaining and updating CRM with all lead data, communications and status updates. Setting up meetings or demos for the sales team with qualified prospects. Collaborating with marketing to feed into campaigns (promotions, content, events) that drive lead generation. Tracking KPIs: number of leads generated, qualified leads, meetings set, conversion rates. Required Skills & Qualifications Strong verbal and written communication skills. Experience in lead generation or sales development, ideally in ICT / tech / managed services. Comfortable using tools such as CRM systems, cold-email / cold-calling platforms, LinkedIn etc. Ability to research and map organisational structures to find decision-makers. Self-motivated, goal-oriented, able to work independently and as part of a team. Basic understanding of ICT services (hosting, networking, security, cloud) will be an advantage. Desirable Qualities Previous experience specifically generating leads in IT / managed services / telecoms. Experience in B2B sales cycles. Ability to quickly grasp technical offerings. Persistence and resilience ? dealing with rejection or quiet periods but staying productive. Metrics & Targets Target number of outbound contacts per week / month. Number of qualified leads (i.e. that match ideal customer profile). Meetings / demos set per month. Conversion rate from lead - opportunity.

Job Description The Helpdesk Service Controller is responsible for being the first point of contact for all IT-related incidents and service requests. The role ensures efficient logging, categorization, and resolution or escalation of issues, while maintaining a high standard of customer service and communication.   Key Responsibilities Serve as the first point of contact for clients via phone, email, and ticketing systems. Accurately log and categorize all incoming incidents and service requests using Aluxium. Provide first-level technical support, troubleshooting, and resolution for common IT issues. Escalate unresolved issues to the appropriate 2nd/3rd line support teams. Assign and reassign tickets to appropriate technicians based on availability and issue type. Keep clients informed of ticket progress and resolution timelines. Monitor system alerts via PRTG, Zabbix, and RT, and report relevant alarms to technical teams. Verify the resolution of incidents with clients and close tickets accordingly. Perform courtesy follow-up calls to evaluate client satisfaction post-resolution. Schedule on-site support or installations where remote assistance is not viable. Communicate planned maintenance and service disruptions to clients/partners. Maintain documentation and compile reports on service metrics and incident trends. Support internal communication with the relevant teams and departments and escalate potential risks proactively. Assist in general administrative tasks as required by the Global Service Desk Manager.   Required Knowledge, Skills, and Abilities Strong knowledge of IT support principles and basic networking. Experience with helpdesk/ticketing systems (e.g., Aluxium or similar). Excellent interpersonal and customer service skills. Ability to troubleshoot and resolve technical issues at first contact. Good organizational, time management, and administrative skills. Dependable with a proactive approach to work. Ability to work well in a team-oriented environment.

The Recruitment Consultant is responsible for managing the end-to-end recruitment process, sourcing top talent, and matching candidates with the right roles. They work closely with clients and hiring managers to understand staffing needs, provide expert advice, and ensure a seamless recruitment experience. The role involves business development, candidate sourcing, interview coordination, and client relationship management. Key Responsibilities: Talent Sourcing & Candidate Management:• Identify, attract, and shortlist candidates for current and future job opportunities.• Use various sourcing methods, including job boards, social media, networking, and referrals.• Screen and interview candidates to assess skills, experience, and cultural fit.• Guide candidates through the recruitment process, providing interview preparation and career advice.• Maintain an updated database of potential candidates using an Applicant Tracking System (ATS). Client Relationship Management & Business Development:• Develop and maintain strong relationships with clients to understand their hiring needs.• Provide market insights and talent acquisition strategies to clients.• Negotiate contracts, terms of business, and recruitment fees with clients.• Identify new business opportunities and generate leads to grow the recruitment portfolio. Recruitment & Placement Process:• Match candidates with suitable job roles and facilitate interview processes.• Coordinate and manage the hiring process, including scheduling interviews and feedback collection.• Ensure smooth onboarding for successful candidates.• Manage contract placements, including compliance and payroll coordination (if applicable). Market Research & Talent Strategy:• Stay updated on industry trends, salary benchmarks, and hiring patterns.• Advise clients on workforce planning and hiring strategies.• Support employer branding efforts to attract top talent.Key Skills & Competencies:• Strong sales, negotiation, and relationship-building skills.• Excellent communication and interpersonal skills.• Ability to work in a target-driven environment.• Strong organizational and time-management abilities.• Proficiency in using recruitment software and ATS platforms.• Knowledge of labor laws and hiring regulations Qualifications & Experience:• Bachelor’s degree in Human Resources, Business Administration, or a related field.• 2+ years of experience in recruitment, sales, or talent acquisition.• Experience in agency or in-house recruitment is a plus.• Proven track record of successful placements and client management.Key Performance Indicators (KPIs):• Number of successful placements.• Time-to-fill and cost-per-hire metrics.• Client satisfaction and retention rates.• Revenue generated from recruitment fees.• Growth of candidate and client database

We are seeking a highly skilled Senior Server Specialist who will serve as the final technical escalation point within our client’s server and infrastructure environment. This individual will be responsible for diagnosing and resolving the most complex system issues, optimising server performance, maintaining infrastructure stability, and driving technical improvements across the environment. The ideal candidate is analytical, structured, forward-thinking, and passionate about delivering high-quality, resilient systems. They must bring deep expertise across Active Directory, virtualisation, backups, cloud infrastructure, and enterprise-level Windows Server environments. Key Responsibilities Server & Infrastructure Management Manage, maintain, and optimise Windows Server environments (physical, virtual, co-lo, and cloud). Diagnose high-level server issues, performance bottlenecks, and system instability. Oversee OS patching cycles, updates, and long-term lifecycle planning. Conduct health checks on critical infrastructure including AD, DNS, DHCP, GPOs, IIS, SQL host environments, and VMware clusters. Active Directory & Identity Management Serve as subject matter expert for multi-site Active Directory architecture. Troubleshoot replication issues (DFS-R), authentication failures, and domain controller performance concerns. Design, update, and maintain complex Group Policies (GPOs). Ensure domain security hardening and policy compliance. Virtualisation (VMware) Support and optimise VMware ESXi hosts, clusters, and resource allocation. Troubleshoot VM performance issues, vMotion failures, datastore latency, and HA/DRS behaviour. Monitor capacity and forecast infrastructure requirements. Backup, Replication & Disaster Recovery (Veeam Preferred) Manage backup, replication, and retention strategies across environments. Perform restore testing, DR readiness checks, and SureBackup verification. Investigate and resolve backup or restore failures at an advanced level. Maintain DR documentation and assist in disaster recovery exercises. Monitoring & Proactive Troubleshooting Monitor hardware, virtual, and cloud system performance dashboards. Identify risks or anomalies proactively and take corrective action. Implement improvements to monitoring, alerting, and automation. PowerShell & Automation Create and maintain scripts to automate administrative, reporting, and compliance tasks. Improve operational efficiency by replacing manual processes with automated workflows. Collaboration & Escalations Act as the final escalation point for complex technical incidents. Collaborate with Tier 1–3 teams, network engineers, security teams, and cloud administrators. Provide clear technical guidance and mentoring to junior technicians and engineers. Communicate effectively during incidents and maintain accurate documentation. Required Technical Skills & Competencies Core Technologies Active Directory, DNS, DHCP, GPOs, IIS, Certificate Services Windows Server (2012–2022), clustering, performance tuning VMware ESXi, vCenter, DRS, HA, resource management Veeam Backup & Replication, replication, SureBackup PowerShell scripting (strong proficiency) SQL server hosting knowledge (OS-level troubleshooting) Exposure to Azure, Microsoft 365, or hybrid cloud architectures is highly beneficial. Minimum Qualifications & Experience Relevant tertiary qualification (Degree or Diploma in IT, Networking, or related field). Minimum 3+ years experience in server engineering, with at least 1+ year specifically dedicated to server administration in complex environments. Certifications (advantageous): MCSA / MCSE VCP (VMware) Veeam VMCE Azure Administrator CompTIA Server+ or equivalent Personal Attributes Analytical thinker with strong troubleshooting ability. Calm, structured, and methodical when working under pressure. Passion for technology, learning, and continuous improvement. Strong communication and collaboration skills. High sense of ownership and responsibility. Comfortable with flexible working hours for critical maintenance windows. What We Offer Medical insurance (accidental cover and day-to-day benefits). Bring Your Own Device (BYOD) option and personal internet contribution. Provident fund. Opportunity to work with large-scale, enterprise infrastructure. Growth into advanced cloud, automation, and architecture roles.  

We are seeking an experienced and highly skilled Senior IT Technician/Firewall to join our client's technical team. This role is responsible for planning, implementing, and maintaining secure and scalable IT environments for multiple clients. You will manage IT projects end-to-end, supervise technical team members, and act as a trusted advisor on infrastructure architecture and network security solutions. The ideal candidate is a lateral thinker, proactive, solutions-driven, and comfortable working independently. Key Responsibilities Design, configure, and maintain Sophos Firewalls. Plan, lead, and execute IT infrastructure projects from concept to implementation. Install, configure, and maintain Windows Servers and ensure proper backups, patching, and system security. Manage Microsoft 365 admin and SharePoint environments, including user management, permissions, and governance. Perform email migrations (Exchange / IMAP / Microsoft 365). Provide advanced desktop support and troubleshooting (remote and onsite). Configure and administer networking infrastructure, including VLANs, routing, switching, and Wi-Fi. Deploy and manage cloud solutions, including Azure-based architectures and cloud-hosted servers. Manage RMM/Patch Management tools and ensure proactive monitoring and maintenance. Install and support endpoint security solutions (ESET). Configure and support PABX systems (VoIP). Document configurations, project deliverables, and client environment details. Provide mentorship and leadership to IT support staff and technicians. Core Technical Expertise (Minimum Requirements): 5+ years experience managing and leading IT teams 5+ years hands-on experience with firewall configuration and maintenance (Sophos preferred) 5+ years experience with Windows Server installation, maintenance & troubleshooting 5+ years experience managing Microsoft 365 Admin Centre & SharePoint Admin Extensive experience with email migrations (Exchange / IMAP / Microsoft 365) 10+ years proven desktop support experience (onsite & remote) 10+ years experience with network configuration and administration (routing, switching, VLANs, Wi-Fi, etc.) Solid experience planning and leading IT infrastructure projects Cloud & Infrastructure (Advanced Experience): 3+ years experience in Azure cloud architecture 3+ years working with cloud-hosted servers 3+ years experience managing backup solutions 3+ years experience with RMM & patch management Security & Additional Technical Skills: 3+ years experience installing and maintaining ESET Endpoint Security 2+ years experience configuring and supporting PABX / VoIP systems Other essentials: Own reliable vehicle and valid driver’s licence Professional communication & presentation skills Ability to work independently and self-manage projects Advantageous (Not Required, But Benefits Your Application) Office 365 certification A+, N+ Microsoft certifications (MCSA / MCSE) Azure certification Firewall certifications VMware experience Tertiary IT qualification

We are seeking a highly skilled Senior Server Specialist who will serve as the final technical escalation point within our client’s server and infrastructure environment. This individual will be responsible for diagnosing and resolving the most complex system issues, optimising server performance, maintaining infrastructure stability, and driving technical improvements across the environment. The ideal candidate is analytical, structured, forward-thinking, and passionate about delivering high-quality, resilient systems. They must bring deep expertise across Active Directory, virtualisation, backups, cloud infrastructure, and enterprise-level Windows Server environments. Key Responsibilities Server & Infrastructure Management Manage, maintain, and optimise Windows Server environments (physical, virtual, co-lo, and cloud). Diagnose high-level server issues, performance bottlenecks, and system instability. Oversee OS patching cycles, updates, and long-term lifecycle planning. Conduct health checks on critical infrastructure including AD, DNS, DHCP, GPOs, IIS, SQL host environments, and VMware clusters. Active Directory & Identity Management Serve as subject matter expert for multi-site Active Directory architecture. Troubleshoot replication issues (DFS-R), authentication failures, and domain controller performance concerns. Design, update, and maintain complex Group Policies (GPOs). Ensure domain security hardening and policy compliance. Virtualisation (VMware) Support and optimise VMware ESXi hosts, clusters, and resource allocation. Troubleshoot VM performance issues, vMotion failures, datastore latency, and HA/DRS behaviour. Monitor capacity and forecast infrastructure requirements. Backup, Replication & Disaster Recovery (Veeam Preferred) Manage backup, replication, and retention strategies across environments. Perform restore testing, DR readiness checks, and SureBackup verification. Investigate and resolve backup or restore failures at an advanced level. Maintain DR documentation and assist in disaster recovery exercises. Monitoring & Proactive Troubleshooting Monitor hardware, virtual, and cloud system performance dashboards. Identify risks or anomalies proactively and take corrective action. Implement improvements to monitoring, alerting, and automation. PowerShell & Automation Create and maintain scripts to automate administrative, reporting, and compliance tasks. Improve operational efficiency by replacing manual processes with automated workflows. Collaboration & Escalations Act as the final escalation point for complex technical incidents. Collaborate with Tier 1–3 teams, network engineers, security teams, and cloud administrators. Provide clear technical guidance and mentoring to junior technicians and engineers. Communicate effectively during incidents and maintain accurate documentation. Required Technical Skills & Competencies Core Technologies Active Directory, DNS, DHCP, GPOs, IIS, Certificate Services Windows Server (2012–2022), clustering, performance tuning VMware ESXi, vCenter, DRS, HA, resource management Veeam Backup & Replication, replication, SureBackup PowerShell scripting (strong proficiency) SQL server hosting knowledge (OS-level troubleshooting) Exposure to Azure, Microsoft 365, or hybrid cloud architectures is highly beneficial.   Minimum Qualifications & Experience Relevant tertiary qualification (Degree or Diploma in IT, Networking, or related field). Minimum 5+ years experience in server engineering, with at least 5+ year specifically dedicated to server administration in complex environments. Certifications (advantageous): MCSA / MCSE VCP (VMware) Veeam VMCE Azure Administrator CompTIA Server+ or equivalent Personal Attributes Analytical thinker with strong troubleshooting ability. Calm, structured, and methodical when working under pressure. Passion for technology, learning, and continuous improvement. Strong communication and collaboration skills. High sense of ownership and responsibility. Comfortable with flexible working hours for critical maintenance windows. What We Offer Medical insurance (accidental cover and day-to-day benefits). Bring Your Own Device (BYOD) option and personal internet contribution. Provident fund. Opportunity to work with large-scale, enterprise infrastructure. Growth into advanced cloud, automation, and architecture roles.  

We are looking for a proactive, organised and customer-focused individual to act as a key support link between our client's Sales team, operations and senior management. In this dual-capacity role you will assist with the full sales administration cycle (quoting, order processing, CRM updates, client follow-up) and provide personal executive assistance to senior leadership (calendar & email management, meeting coordination, documentation, ad-hoc tasks). You’ll thrive in a busy ICT business-solutions environment and be comfortable switching between sales support tasks and PA duties. Key Responsibilities Sales Administration: Support the Sales team with preparing quotes, proposals and tracking opportunities. Input and maintain accurate records in the CRM / sales database (lead tracking, client contact details, pipeline updates). Process sales orders and coordinate with procurement/logistics/operations to ensure timely delivery of solutions. Monitor follow-ups and ensure clients receive appropriate information and updates. Handle invoicing and work with finance to track payments, credit terms and collections. Prepare weekly/monthly sales reports and dashboards for management. Respond to client enquiries via phone/email, escalate as needed and ensure high customer-service standards. Personal Assistant Duties: Provide executive support to senior leadership: manage calendar, schedule meetings, prepare agendas, book rooms/venues or external engagements. Monitor and respond (or flag) incoming emails; draft correspondence as needed. Prepare presentation materials, briefing documents, meeting minutes and action-lists. Organise travel arrangements, accommodation and logistics as required. Handle confidential and sensitive information professionally. Undertake ad-hoc administrative tasks to support the leadership team and company operations. Ideal Candidate Profile Matric plus relevant tertiary qualification or certificate (Business Administration, Office Management or similar) preferred. Proven experience (ideally 2-4 years) in a sales support / administration role; PA experience an advantage. Strong organisational skills and ability to manage multiple tasks simultaneously, prioritising and adapting to changes. Excellent communication skills (verbal and written) and client-service orientation. Proficiency with MS Office: Word, Excel, PowerPoint. Experience with CRM software (or willingness to learn) is important. Comfortable in a technology/ICT business-solutions environment (willing to learn technical product lines, terminology and service-oriented processes). High level of integrity, professionalism, discretion and reliability. Team-player attitude, but able to work independently when required. Good time-management skills and a proactive, “get-it-done” mindset. Flexibility to assist with tasks outside traditional role boundaries, as the business and leadership demands evolve.

Job Purpose As a Direct Sales Representative for a client, your mission is to drive revenue by promoting our comprehensive ICT and managed solutions to both new and existing clients. You’ll educate clients on how our tailored services, ranging from internet connectivity to VoIP, server hosting, and cloud solutions, can improve their operations, lower costs, and elevate productivity. This role requires a proactive approach, extensive client travel, and strong relationship-building to meet or exceed monthly sales targets while enhancing customer satisfaction. Key Responsibilities Sales and Business Development Identify and meet with potential clients to showcase our tailored ICT and managed services. Generate new leads, grow our client base, and convert prospects into signed clients. Secure new business by preparing quotes, proposals, and ensuring all necessary documentation is collected. Act as client contact manage expectations, respond to inquiries, cancellations, and sales requests promptly. Exceed monthly sales quotas through cross-selling, up-selling, and add-ons. Order Management and Deployment Facilitate client orders, oversee roll-outs, and coordinate installations with internal teams and third-party vendors. Schedule and conduct site surveys to assess infrastructure and call-flow needs. Oversee testing to ensure solutions (e.g., VoIP/PABX, hosting, printers/copiers, power backup) are functioning as intended. Organize training for clients on using our solutions effectively, such as VoIP systems, hosting platforms, etc. Customer Relations and After-Sales Service Make proactive "goodwill" calls to ensure satisfaction and smooth experience post-deployment. Handle customer complaints, investigate issues, propose solutions, and escalate recommendations to management as needed. Foster strong relationships with existing clients to encourage repeat business. Reporting and Planning Plan and optimize daily travel and client visit schedules for efficient time management. Produce regular reports: weekly call logs, work schedules, monthly sales performance, and client status updates for your department manager. Financial and Administrative Duties Ensure all finance-related paperwork is received, clients approve site completion, sign-off is arranged, and payment is processed. Liaise with technical teams on complex client requests (e.g., CRM integrations, advanced network routing). Market Intelligence and Product Knowledge Conduct market research to understand competitor offerings and refine sales strategies. Stay current on our full suite of services, ranging from ICT infrastructure and internet solutions to copier services, CCTV/biometrics, power backup, and financial services, plus improve sales techniques continually. Develop and deliver compelling sales presentations and demos. Participate in marketing events and represent Innovation Hub professionally at all times. Additional Duties Perform other duties assigned by the department manager. Adhere to Innovation Hub Group’s vision, policies, and ICTG guidelines. Required Knowledge, Skills & Abilities Minimum 2 years of sales experience in a similar B2B ICT, managed services, or telecommunications role. Highly organized, efficient, and able to work under pressure to meet targets. Strong customer service focus with excellent negotiation and communication skills (both written and verbal). Proficiency in CRM software and MS Office (Word, Excel, PowerPoint, Outlook). Self-starter with the ability to work independently and a positive, hardworking attitude. Excellent interpersonal skills to build trust and professional relationships.

Our client is seeking a Networking Specialist to support and manage their internal systems infrastructure. The role focuses on ensuring seamless connectivity, secure data storage, effective backup systems, and robust server administration. This is a hands-on technical role ideal for someone who thrives in a fast-paced, collaborative environment. Key Responsibilities Manage internal network infrastructure and connectivity across multiple platforms. Implement and maintain storage, backup, and recovery solutions. Administer Microsoft SQL Server and ensure database reliability and performance. Configure, monitor, and maintain Windows and Ubuntu servers in an Azure-hosted environment. Manage VPN access (OpenVPN), VoIP systems (FreePBX), and endpoint security. Provide desktop support and Office 365 administration. Ensure compliance with data protection and IT security standards. Work with development teams for network-related deployment and support. Document infrastructure and support procedures accurately. Requirements 5+ years of network administration and support experience. Proven experience with: Microsoft Windows Server and Ubuntu Microsoft SQL Server Azure virtual machines and hosting Storage and backup solutions (on-premise and cloud-based) VPN setup and maintenance (OpenVPN) VoIP (FreePBX) Sage Evolution & Sage VIP (support or configuration) Strong understanding of LAMP stack architecture Desktop support and Office 365 administration Exposure to cybersecurity best practices Soft Skills Team player with a problem-solving mindset Reliable, self-motivated, and proactive Excellent verbal and written communication skills Comfortable in a family-style, close-knit working environment Afrikaans proficiency is a plus (but not required)

Role Overview: An MSP based in Centurion is seeking a dedicated and technically proficient SNR Field Support Technician to join our dynamic IT support team. This role is pivotal in delivering technical support services to our clients, both remotely and on-site. The ideal candidate will possess a strong foundation in IT support, excellent problem-solving skills, and a commitment to providing exceptional customer service. Key Responsibilities: Provide onsite and remote technical support to clients, ensuring timely issue resolution and excellent service delivery. Install, configure, and troubleshoot Microsoft 365 applications (Outlook, Teams, OneDrive, SharePoint, etc.). Manage and maintain Active Directory — including user creation, password resets, permissions, and group policy management. Diagnose and resolve network connectivity issues, including LAN/WAN, Wi-Fi, routers, and switches. Support and maintain Windows Server and Desktop environments. Perform routine maintenance, updates, and hardware/software installations at client sites. Accurately document support tasks and maintain ticket logs in the company’s system. Escalate complex technical issues to senior engineers when required. Build and maintain strong relationships with clients through professional and efficient service.   Minimum 4 years’ experience as an IT Support or Field Support Technician. Proven background working in a Managed Service Provider (MSP) environment. Strong technical proficiency in: Active Directory (user management, policies, permissions) Microsoft 365 (installation, administration, troubleshooting) Network connectivity (DNS, DHCP, firewalls, Wi-Fi, VPNs) Solid understanding of Windows 10/11 and Windows Server operating systems. Excellent problem-solving, communication, and customer service skills. Must have a valid driver’s license and own reliable vehicle for client site visits. Preferred Skills & Certifications: Experience with remote monitoring and management (RMM) tools. Knowledge of virtualization technologies (VMware, Hyper-V). Familiarity with backup and recovery solutions. Certifications such as CompTIA A+/N+, Microsoft 365 Certified: Modern Desktop Administrator Associate, or equivalent. Key Attributes: Professional, self-motivated, and solution driven. Strong organizational and time management skills. Confident working independently and under pressure. Passionate about technology and continuous improvement. Additional Information: Travel Requirements: Regular travel to client sites is required; candidates must be comfortable with fieldwork.