Our client is seeking a Networking Specialist to support and manage their internal systems infrastructure. The role focuses on ensuring seamless connectivity, secure data storage, effective backup systems, and robust server administration. This is a hands-on technical role ideal for someone who thrives in a fast-paced, collaborative environment. Key Responsibilities Manage internal network infrastructure and connectivity across multiple platforms. Implement and maintain storage, backup, and recovery solutions. Administer Microsoft SQL Server and ensure database reliability and performance. Configure, monitor, and maintain Windows and Ubuntu servers in an Azure-hosted environment. Manage VPN access (OpenVPN), VoIP systems (FreePBX), and endpoint security. Provide desktop support and Office 365 administration. Ensure compliance with data protection and IT security standards. Work with development teams for network-related deployment and support. Document infrastructure and support procedures accurately. Requirements 5+ years of network administration and support experience. Proven experience with: Microsoft Windows Server and Ubuntu Microsoft SQL Server Azure virtual machines and hosting Storage and backup solutions (on-premise and cloud-based) VPN setup and maintenance (OpenVPN) VoIP (FreePBX) Sage Evolution & Sage VIP (support or configuration) Strong understanding of LAMP stack architecture Desktop support and Office 365 administration Exposure to cybersecurity best practices Soft Skills Team player with a problem-solving mindset Reliable, self-motivated, and proactive Excellent verbal and written communication skills Comfortable in a family-style, close-knit working environment Afrikaans proficiency is a plus (but not required)

We're on the hunt for a Senior Desktop & Office 365 Engineer to join our client's Gqeberha-based team. You'll play a critical role in supporting our clients across a wide range of technical issues, with a strong focus on Office 365 and desktop support. You'll need to work smart, independently, and with confidence. We’re looking for someone who enjoys solving problems and thrives in an environment where initiative is the norm. Requirements:Academic Requirements: • A 2- or 3-year diploma in IT support services, or • A+ and N+ certifications • (Additional certifications or qualifications? Let us know, we value a well-rounded technical foundation.) Work Experience: • 4–5 years in a similar support or engineering role • Strong hands-on experience with Office 365: • User management (Azure AD sync or cloud) • Exchange and mailbox troubleshooting • Spam filtering, mail tracing, and DNS management Key Responsibilities: • Manage and resolve client support tickets via email or phone • Configure client software, email accounts, and troubleshoot related issues • Maintain and troubleshoot Office 365 portal and Exchange • Conduct regular patch management, hardware support, and antivirus updates via RMM tools • Take escalations from junior engineers

Are you a skilled network and VoIP professional looking to step into a high-impact, technically challenging role? We’re looking for a Senior VoIP & Network Operations Engineer to join our team and play a key role in maintaining and evolving a mission-critical ICT environment. This role is central to ensuring the stability, performance, and continuous improvement of our network, and VoIP infrastructure. You’ll operate as a Senior technical expert, handling escalations, driving advanced troubleshooting, and contributing to automation and infrastructure optimisation initiatives. You’ll also collaborate across teams, support large-scale environments, and provide guidance to junior technicians. Key Responsibilities: Network Operations • Manage senior network support, including escalations and complex troubleshooting • Ensure network reliability across diverse environments VoIP & Telephony • Monitor VoIP systems (physical & virtual) using dashboards and alerts • Conduct call quality investigations and performance optimisation • Support provisioning, automation, and system maintenance • Contribute to R&D initiatives (e.g., codec optimisation, system enhancements) • Manage VPN technologies (e.g., WireGuard) Problem Management & Escalations • Lead investigations into recurring issues and trends • Support escalation overflow and high-priority incidents • Step in to oversee Tier 1 operations when required Projects & Leadership • Act as a key technical resource on large-scale projects • Mentor and guide junior engineers • Contribute to automation and infrastructure innovation initiatives Security & Networking • Configure and manage next-gen firewalls and network security solutions • Support large on-premises client environments (enterprise scale) Ticket Management • Own and drive ticket resolution with a strong focus on SLAs and quality Requirements:• Strong experience in VoIP systems and troubleshooting • Solid understanding of networking principles and infrastructure • Experience with firewalls, VPNs, and network security • Ability to handle escalations and complex technical investigations • A proactive mindset with an interest in automation and optimisation • Strong communication skills and ability to support/mentor junior team members • Experience with Linux servers and Docker environments is a nice-to-have

Please note that the candidate must be based in PE or surrounding areas as this is an onsite position. Join an exceptional team that values knowledge-sharing and collaboration. Enjoy a clear career path with opportunities for growth and advancement. Work on challenging enterprise projects that will help you develop your skills. Experience unlimited learning and exposure, with no limitations to your personal and professional development. Responsibilities:  • Possess knowledge of LAN and WAN networks such as MPLS and SDWAN. • Have intermediate wireless knowledge (Cisco, Unifi, Ruckus, and other related technologies). • Experience with network devices, including Routers and Switches. • Deep understanding of network protocols (TCP/IP, ACLs, VPN, Switching, STP, VRRP) • Knowledge of dynamic routing protocols such as BGP, OSPF, EIGRP. • Ability to perform necessary checks, apply monitoring tools, and respond to alerts. • Implement policies based on industry best practices. • Excellent documentation skills to maintain clear and detailed records. • Familiarity with common network monitoring tools and protocols. The NOT-SO-TECHNICAL requirements: • Possess a sharp analytical mind and strong numeracy skills. • A team player with excellent collaboration skills. • Demonstrate good communication skills in small groups. • Ability to work autonomously and manage multiple tasks effectively. • Passionate about their work and committed to achieving high-quality results. • Ability to asses an issue, seek support and escalate as and when needed. What will the job consist of: • Work collaboratively with 3rd party vendors for support. • Participate in an on-call roster as needed. • Liaise and collaborate with internal and external teams. • Keep management informed of operational issues. • Understand common security issues, vulnerabilities, and attacks. • Continuously learn and obtain new certifications. • Deliver consistent service in a fast-paced and dynamic environment. Minimum requirements: • Hold a university degree or diploma in networking-related studies, Communications Network or N+ • Have 2-4 years of professional experience working in an ISP or MSP. What will make you stand out? • An updated ITIL certification • CCNA, CCNP, MTCNA or equivalent security qualification. • Fortinet/Sophos or equivalent security system qualification. 

Software Developer - Please note that the candidate must be based in PE or surrounding areas OR in Claremont and surrounding areas. as this is an onsite position. The Intermediate / Senior Software Developer will primarily work on existing systems, with responsibility for enhancing, maintaining, refactoring, and optimising applications currently in production. The role requires strong backend and full?stack capability, with the ability to contribute across C# backend services, APIs, desktop and web applications, as well as front?end development using modern JavaScript frameworks. The developer will be expected to understand existing architectures, identify improvement opportunities, implement new components, and ensure systems remain stable, scalable, and maintainable. This is a hands?on role requiring both independent problem?solving and collaboration with other developers and stakeholders. Key Responsibilities Backend Development (C# / .NET) Maintain, enhance, and support existing applications built on C# Framework  Develop new components within established systems to support evolving business requirements. Refactor and modernise legacy codebases when required, improving performance, readability, maintainability, and alignment with current best practices. Design, build, and maintain backend services and APIs, including RESTful Web APIs. Apply architectural patterns and principles such as MVC, Repository Pattern, Dependency Injection, and layered architectures. Work with Entity Framework for data access, optimisation, and database interaction. Implement background processing and scheduled tasks using Hangfire. Debug, troubleshoot, and optimise existing applications to ensure reliability and performance. Participate in code reviews, ensuring quality, consistency, and adherence to internal standards. Front-End Development (JavaScript / UI) Work with the Quasar Framework (Vue.js) as the primary front?end technology in production. Maintain and enhance existing front?end features using Vue.js, Quasar, and Axios. Perform minor UI fixes, major UI changes, and develop new pages as required. Contribute to feature?level front?end development, extending and improving existing functionality. Potentially take ownership of full front?end features, while primarily focusing on building and expanding upon established UI components. Ensure front?end solutions integrate seamlessly with backend APIs and services. Database & Data Handling Work with Microsoft SQL Server, including querying, performance tuning, and supporting data integrity. Collaborate on database?related changes required by application enhancements and new components. Ensure reliable data handling and efficient interaction between applications and databases. CI/CD & Development Practices Participate in a CI/CD?enabled development workflow, contributing to automated builds, testing, and deployments. Ensure changes are deployment?ready and aligned with existing release processes. Support continuous improvement of development and deployment practices. Collaboration & Documentation Work closely with other developers, technical teams, and internal stakeholders. Assist in analysing requirements and translating them into technical solutions. Document system changes, enhancements, and technical decisions clearly and accurately. Provide input into technical discussions and solution design based on experience and best practice. Technical Environment Languages: C#, JavaScript Frameworks & Technologies: .NET Framework, .NET Core MVC, Web API Entity Framework Repository Pattern, Dependency Injection Quasar Framework (Vue.js) Database: Microsoft SQL Server DevOps: CI/CD pipelines Experience & Qualifications Degree or Honours Degree in a relevant field, or equivalent practical experience. Intermediate level: 4–5+ years of professional development experience. Senior level: Strong experience working in complex, production?based systems with demonstrable ownership of solutions. Proven experience developing in C# across backend services, APIs, desktop, and web applications. Solid working knowledge of Microsoft SQL Server. Practical experience with JavaScript frameworks, specifically Vue.js / Quasar in production environments.  

Job Purpose The Junior Administrator will play a crucial role in providing extensive administrative support to the Operations team, Branch Manager, and overseeing general office tasks. This pivotal position significantly enhances departmental effectiveness by delivering efficient administrative assistance and ensuring the smooth operation of daily activities. Additionally, they will facilitate effective communication and coordination across different departments or teams, contributing to various aspects of business operations. Key Responsibilities Administrative Tasks Managing administrative tasks and prioritizing tasks efficiently to meet deadlines and achieve objectives. Assisting multiple order management simultaneously while maintaining quality and accuracy. Keeping track of orders timelines and milestones to ensure timely completion. Manage incoming and outgoing correspondence, including emails, phone calls, and mail distribution. Working under pressure and managing stress effectively in a fast-paced environment. Collaborating with team members and clients to drive projects forward. Offer comprehensive administrative assistance to the CEM / Branch Manager. Ensure a high level of client satisfaction by addressing client inquiries, resolving issues, and delivering projects that meet or exceed client expectations. Administrative Support Attend and actively participate in relevant meetings, training sessions, and other developmental activities as necessary. Prepare and disseminate correspondence, memos, and other documents as required. Coordinate meeting schedules, serve as the initial point of contact, and ensure all relevant documentation and information are readily available to all parties. Handle phone inquiries and respond to client requests promptly and efficiently. Support customers and the team to ensure ongoing team performance. Aid in the creation and distribution of reports as requested by the CEM / Branch Manager. Assist in soliciting quotes, processing orders, etc. Act as the primary liaison between departments and clients. Organize paperwork for orders/projects. Gather and analyse client feedback to assess satisfaction levels regarding orders and support services. Conduct regular check-ins with clients through courtesy calls. Adhere to order deadlines. Provide indispensable support to the manager, assisting in decision-making, coordinating tasks, and ensuring smooth operations. Collaborate with cross-functional departments including technicians, sales, operations, and customer support to ensure seamless execution of projects and tasks. Adhere to order deadlines. Coordination and Communication Coordinate with other departments and external parties such as Vendors etc. to facilitate smooth operations. Communicate effectively with team members and Branch Manager regarding administrative matters. Special Projects Assist in special projects and initiatives as assigned by departmental manager/s. Contribute ideas and suggestions for process improvements and efficiency enhancements. Compliance and Quality Assurance Ensure compliance with company policies and procedures in all administrative tasks. Assist in maintaining quality standards and adhering to regulatory requirements. Required Knowledge, Skills, and Abilities Customer service orientated. Ability to work under pressurized environment. Self-starter. Committed, positive and hardworking. Excellent interpersonal and communication skills and the ability to build strong relationships. Computer Literate (MS Office & CRM system). Highly motivated and passionate.

Our client specializes in providing advanced CCTV and security solutions for residential, commercial, and industrial clients. My client is committed to delivering high-quality installations, system optimization, and ongoing support using cutting-edge technology. Position Purpose:My client is seeking an experienced Senior Hikvision CCTV Technician in East London to lead the deployment, configuration, and support of Hikvision systems across multiple sites. This is a senior, hands-on role requiring strong HikCentral expertise, solid IP networking knowledge, and the ability to work independently on complex installations and troubleshooting. Key Requirement (Critical): This is a senior role, and candidates must have strong, hands-on experience with Hikvision systems and HikCentral (Professional or Connect). Candidates without real HikCentral experience should not be submitted. Role Overview: The technician will be responsible for full deployment, configuration, and support of Hikvision CCTV systems, including advanced setup and troubleshooting within HikCentral environments. They must be capable of working independently and handling complex installations and fault finding without supervision. Minimum Requirements: Proven senior-level experience with Hikvision CCTV systems Strong hands-on experience with HikCentral Solid IP networking knowledge (NAT, port forwarding, basic VLANs) Valid driver’s license Own reliable vehicle (mandatory) Willingness to travel between sites Key Responsibilities: Installation and commissioning of Hikvision CCTV systems Configuration and management of HikCentral Setup of recording, events, alarms, and user permissions Troubleshooting system and network-related issues Firmware updates and system optimization Client handover and support Advantageous: ANPR/LPR and thermal camera experience Fiber installations Experience in multi-site or enterprise environments Health & Safety: Must be comfortable working at heights Knowledge of safety standards and compliance Additional Notes: We are specifically looking for candidates who can demonstrate real project experience, not just basic CCTV exposure. Please ensure candidates include details of Hikvision/HikCentral systems they have personally configured and supported.  

We are seeking a skilled and reliable Copier Technician with solid first-line IT support experience. The successful candidate will primarily focus on the installation, maintenance, and troubleshooting of multifunctional printers (MFPs) and copiers, while also providing occasional desktop and basic IT support to clients when required. This role is best suited to a technically competent individual with 3–5 years of hands-on experience in both copier environments and basic IT support, who is comfortable working independently in client-facing environments. Key Responsibilities Copier & MFP Support (Primary Focus) Install, configure, and commission copiers and multifunctional devices at client sites Diagnose and repair hardware faults on copiers and printers Perform preventative maintenance and routine servicing of equipment Configure scan-to-email, scan-to-folder (SMB), and other document workflows Set up user profiles, access controls, and print management features Perform firmware updates and ensure optimal device performance Troubleshoot device errors, print quality issues, and performance problems Basic IT & Desktop Support (Secondary Function) Provide first-line IT support to end users when required Troubleshoot basic Microsoft 365 issues (Outlook, Teams, email setup) Assist with desktop/laptop troubleshooting (Windows OS, printers, connectivity) Support basic network connectivity issues (IP configuration, network access) Assist with connecting and configuring devices on client networks Client Service & Administration Provide basic end-user training on device functionality Liaise with clients to resolve technical issues efficiently and professionally Maintain accurate service records, job reports, and feedback logs Ensure a high standard of customer service at all times Minimum Requirements 3–5 years’ proven experience as a Copier Technician or similar role Hands-on experience with copier brands such as Olivetti, Kyocera, Ricoh, Canon, or similar Strong hardware troubleshooting and repair experience on copiers/MFPs Basic first-line IT support experience (Microsoft 365, Windows OS, desktop support) Understanding of basic networking (IP addressing, connectivity, scanning configurations) Experience with scan configurations (SMTP, SMB) Valid driver’s license (essential) Own reliable vehicle (essential) Key Competencies Strong problem-solving and fault-finding ability Ability to work independently and manage time effectively Good communication and client-facing skills High attention to detail and technical accuracy Adaptable and responsive in a fast-paced environment

Our client specializes in providing advanced CCTV and security solutions for residential, commercial, and industrial clients. My client is committed to delivering high-quality installations, system optimization, and ongoing support using cutting-edge technology. Position Purpose:My client is seeking an experienced Senior Hikvision CCTV Technician in Pietermaritzburg to lead the deployment, configuration, and support of Hikvision systems across multiple sites. This is a senior, hands-on role requiring strong HikCentral expertise, solid IP networking knowledge, and the ability to work independently on complex installations and troubleshooting. Key Requirement (Critical): This is a senior role, and candidates must have strong, hands-on experience with Hikvision systems and HikCentral (Professional or Connect). Candidates without real HikCentral experience should not be submitted. Role Overview: The technician will be responsible for full deployment, configuration, and support of Hikvision CCTV systems, including advanced setup and troubleshooting within HikCentral environments. They must be capable of working independently and handling complex installations and fault finding without supervision. Minimum Requirements: Proven senior-level experience with Hikvision CCTV systems Strong hands-on experience with HikCentral Solid IP networking knowledge (NAT, port forwarding, basic VLANs) Valid driver’s license Own reliable vehicle (mandatory) Willingness to travel between sites Key Responsibilities: Installation and commissioning of Hikvision CCTV systems Configuration and management of HikCentral Setup of recording, events, alarms, and user permissions Troubleshooting system and network-related issues Firmware updates and system optimization Client handover and support Advantageous: ANPR/LPR and thermal camera experience Fiber installations Experience in multi-site or enterprise environments Health & Safety: Must be comfortable working at heights Knowledge of safety standards and compliance Additional Notes: We are specifically looking for candidates who can demonstrate real project experience, not just basic CCTV exposure. Please ensure candidates include details of Hikvision/HikCentral systems they have personally configured and supported.  

An ICT company is looking for a Junior First Line Technical Support Agent to join their support team. This role forms the first point of contact for client technical queries and is responsible for assisting with basic troubleshooting, logging support requests, and ensuring issues are escalated to the appropriate technical teams when necessary. The successful candidate will be responsible for providing friendly, professional customer support while assisting clients with basic technical issues across the company’s services and solutions. This role is ideal for a junior technician or entry-level IT professional who is eager to develop their technical skills, enjoys helping people solve problems, and wants to build experience within a professional ICT support environment. The role requires strong communication skills, a willingness to learn, and the ability to follow structured support processes. KEY RESPONSIBILITIES Front Line Support & Client Interaction • Act as the first point of contact for client technical queries via helpdesk, phone, email, and messaging platforms• Log all support requests accurately in the helpdesk system• Provide clear and professional communication to clients while assisting with basic troubleshooting• Gather relevant information to assist in diagnosing issues before escalation• Keep clients informed on ticket progress and updates where applicable• Ensure all client interactions are handled professionally and efficiently Technical Support – Basic Services Assistance Provide first-line support and initial troubleshooting assistance across the company’s service portfolio, including: • Internet connectivity (basic diagnostics for fibre, LTE, and connectivity issues)• Network devices (basic checks on routers, switches, and access points)• Microsoft 365 support (user accounts, password resets, email setup, basic Teams assistance)• Email support (basic troubleshooting and mailbox configuration)• VoIP and telephony systems (basic handset or connectivity troubleshooting)• Workstation support (basic Windows troubleshooting, login issues, printer setup)• Website hosting and domain queries (basic checks and coordination with technical teams) More complex issues will be escalated to senior technical staff. Incident Management & Escalation • Perform basic troubleshooting and issue diagnosis using provided tools and documentation• Escalate unresolved or complex issues to senior technical engineers• Ensure tickets include clear notes and troubleshooting steps already performed• Follow established escalation procedures and service processes• Assist in monitoring open tickets to ensure timely responses Internal Coordination • Work closely with Senior Support Technicians and Technical Managers• Assist internal teams by collecting accurate information from clients• Participate in internal discussions where required to support issue resolution• Support the service team in maintaining high service standards Documentation & Process • Maintain accurate ticket notes and client information in the helpdesk system• Follow internal support procedures and escalation processes• Assist in updating knowledge base articles where relevant• Ensure support requests are logged and tracked correctly REQUIRED TECHNICAL SKILLS Basic understanding of IT and networking concepts, including: • Basic networking fundamentals (IP addresses, connectivity troubleshooting)• Familiarity with Microsoft Windows environments• Basic understanding of Microsoft 365 (email, users, Teams)• Basic troubleshooting skills for workstations and devices• Ability to follow technical documentation and troubleshooting guides Exposure to the following is advantageous but not required: • Networking equipment (routers, switches, access points)• VoIP or hosted PBX systems• Cybersecurity tools such as endpoint protection• Cloud-based services REQUIRED EXPERIENCE • 1 – 2 years experience in an IT support or technical helpdesk environment (internships or learnerships considered)• Exposure to a customer service or support environment would be advantageous• Experience working with a ticketing/helpdesk system is beneficial but not required SOFT SKILLS & ATTRIBUTES • Strong communication and customer service skills• Willingness to learn and develop technical skills• Good problem-solving ability• Ability to follow processes and instructions• Organized with good attention to detail• Positive attitude and team-oriented mindset• Ability to remain calm and professional when assisting clients QUALIFICATIONS (ADVANTAGEOUS) • Relevant IT qualification (Diploma, Certificate, or Degree)• Entry-level certifications such as: CompTIA A+ CompTIA Network+ Microsoft Fundamentals certifications (M365 / Azure)

Our client is seeking a highly motivated and self-driven Sales Executive to join their dynamic sales team! This is your chance to drive results, develop innovative sales strategies, and build meaningful relationships with customers. As a Sales Executive, you will be at the forefront of promoting and selling the company’s products and services. You will understand customer needs, match them with the right solutions, and deliver persuasive sales pitches. Responsibilities include reaching out to new leads, engaging with prospective clients, and maintaining accurate records such as invoices and contracts. If you are passionate about sales, love connecting with people, and thrive in a results-driven environment, this role is perfect for you! Description: Be knowledgeable about ICT/Telecoms and IT Identify prospective customers, lead generation and conversion Contact new and existing customers to discuss needs Emphasize the features of products to highlight how they solve customer problems Answer questions about the products Negotiate prices and terms and prepare sales agreements Collaborate with colleagues in many different sectors Maintain contact lists and follow up with customers to continue relationships Selling of, IT Hardware, IT Services, Telephone Systems, Printers, VOIP, Websites, Hosted solutions, all IT Related products, and services Physical cold calling Telephone canvasing Meeting clients face to face Drafting up solutions and building a proposal to the client’s needs Be able to identify cross selling options with client. Be able to guide clients into the right solutions IT Related Identify opportunities within the field Build IT solutions with clients’ needs and advise of best route to take Skills Required Must have direct ICT/Telecoms sales experience (Min 2 - 3 Years’ Experience) Must have own reliable Vehicle and Driver’s License

The General Manager is responsible for overseeing and managing all aspects of the restaurant’s operations to ensure a world-class dining experience for guests. This role requires a strong leader with experience in fine dining, who can drive sales, manage staff effectively, maintain operational excellence, and create a welcoming and professional environment for both guests and employees. Key Responsibilities: 1. Operations Management Oversee daily restaurant operations, ensuring smooth and efficient functioning across front-of-house and back-of-house. Organize and supervise staff shifts, ensuring proper coverage and operational efficiency. Monitor operations closely and initiate corrective actions as needed to maintain high standards. Implement new ideas to improve productivity, service efficiency, and upselling opportunities. 2. Guest Experience & Service Excellence Deliver superior guest services by maintaining a high standard of hospitality. Ensure guest satisfaction through proactive engagement and service quality. Develop strong relationships with regular customers to encourage repeat visits. Respond efficiently to customer questions, feedback, and complaints, ensuring resolutions that uphold the restaurant’s reputation. 3. Staff Management & Development Hire, train, and evaluate staff performance to build a motivated and high-performing team. Lead by example and delegate responsibilities effectively to ensure accountability. Nurture a positive working environment that encourages teamwork, engagement, and professional growth. 4. Culinary & Menu Oversight Ensure that the Executive Chef maintains food quality, adheres to food cost requirements, and manages inventory efficiently. Monitor that new specials are introduced on a two-week rotation to maintain guest interest. 5. Financial & Cost Control Control restaurant costs and minimize waste to optimize profitability. Manage restaurant supplies and ensure suppliers provide quality products. 6. Marketing & Community Engagement Post new developments, specials, and events on social media to engage customers. Represent the restaurant at local food events and community activities to enhance visibility and reputation. Qualifications & Skills: Proven experience in a management role within a fine dining restaurant. Strong leadership and team management skills. Excellent interpersonal and communication abilities. Ability to handle customer complaints professionally and diplomatically. Strong financial acumen with experience controlling costs, inventory, and budgeting. Knowledge of social media marketing and community engagement. Highly organized with the ability to multitask and manage competing priorities. Personal Attributes: Passion for hospitality and delivering exceptional guest experiences. Problem-solving and decision-making capabilities under pressure. Professional, approachable, and enthusiastic personality. Strong work ethic and commitment to excellence. Performance Metrics: Guest satisfaction scores and repeat customer rates. Staff retention, engagement, and performance evaluations. Achievement of sales targets and cost control objectives. Positive representation and engagement in the local community.

The Floor Manager is responsible for ensuring seamless front-of-house (FOH) operations, maintaining exceptional service standards, and supporting both staff and management in delivering a premium dining experience. This role requires strong leadership, attention to detail, and a proactive approach to problem-solving. The Floor Manager oversees daily opening and closing procedures, staff administration, guest service quality, and general operational excellence. Key Responsibilities: 1. Opening Procedures: Unlock all doors, switch off the security alarm, and turn on all lights and air-conditioning. Check reservation book, staff shifts (waitrons, bartenders, runners), and manager handover book. Review the closing duty sheet and prep communications meetings. Allocate waitron duties and cleaning responsibilities by 11:00 am. Ensure bathroom and laundry setups are ready. Complete the opening checklist and verify that all areas are prepared for service. 2. Guest Experience & Floor Supervision: Maintain awareness of the floor, ensuring guests are attended to promptly. Monitor guest satisfaction and resolve complaints efficiently. Ensure recommendations to guests are accurate, truthful, and align with menu knowledge. Provide leadership and guidance to FOH staff, fostering a professional and welcoming environment. Address maintenance or operational issues promptly while maintaining guest service. 3. Cleaning & Organizing: Oversee FOH and BOH cleaning tasks: windows, floors, tables, ice buckets, butter, bread, and ice replenishment. Ensure table setups meet the restaurant’s fine dining standards. Check for new chef recommendations and review them before implementation. 4. Staff Administration & Support: Assist with work rosters for kitchen, FOH, general staff, and hostesses. Support HR-related staff issues, including leave management, disciplinary actions, and reporting to higher management. Answer staff queries and assist with in-house discrepancies or misconduct professionally. Promote a friendly and cooperative work environment. 5. General Administration & Financial Oversight: Ensure all invoices, payments, and pay-outs are recorded accurately in the POS system. Reconcile stock and balance daily, addressing variances promptly. Review all promotions, voids, and discounts, ensuring proper documentation. 6. Management Guidelines & Leadership: Uphold the highest service quality and standards. Demonstrate thorough menu knowledge and guide staff in delivering excellent guest experiences. Train and coach FOH staff in conflict resolution, service standards, and problem-solving. Be proactive in monitoring the floor and addressing operational issues without compromising guest service. 7. Closing Procedures: Supervise FOH and BOH closing tasks, ensuring compliance with prep-sheet counts. Verify all bar and kitchen variances are documented and addressed. Inspect the floor, kitchen, and bar for issues before dismissing staff. Ensure staff clock out correctly, and all equipment is switched off. Secure the premises: lock doors, gates, windows, switch off lights, POS systems, air-conditioning, music, and activate the security alarm. Observe surrounding premises for suspicious activity and report as necessary. Qualifications & Skills: Proven experience in floor management or FOH supervision in a fine dining environment. Strong leadership, communication, and interpersonal skills. Excellent organizational and multitasking abilities. Ability to handle HR-sensitive issues calmly and professionally. Strong problem-solving and decision-making skills. Attention to detail with a focus on service excellence and operational efficiency. Knowledge of POS systems, stock management, and restaurant administration. Personal Attributes: Professional, approachable, and friendly demeanor. Calm under pressure and capable of managing conflict effectively. Highly organized and attentive to detail. Passion for hospitality and delivering an exceptional guest experience.  

Our client within the ICT industry, ICT Globe, is currently looking to recruit a Direct Sales Representative that is based in Centurion. The purpose of this role is to promote the company’s products and services to existing and new clients in order to generate revenue. The representative will also advise clients on how to use the products effectively to achieve cost savings and increase business performance. This role involves extensive travel to meet clients, grow the client database, generate new leads, meet or exceed monthly sales quotas, and maintain high levels of customer satisfaction. Minimum Requirements At least 2 years’ sales experience in a similar role Highly organized and efficient with strong time management skills Customer service oriented Experience working with CRM systems Proficiency in MS Office (Word, Excel, PowerPoint, Outlook) Ability to work under pressure and meet monthly targets Strong negotiation skills Self-starter capable of working independently Committed, positive, and hardworking Excellent interpersonal and communication skills (written and verbal) Key Responsibilities Build and grow the client base; educate clients on product benefits Sign up new clients and manage orders Arrange demos, site surveys, and 3CX training for end-users Generate quotes, proposals, and ensure client approvals Plan installations with vendors and verify solutions are working Act as primary point of contact for client needs and issues Handle complaints and provide solutions in coordination with management Maintain and strengthen relationships with existing clients for repeat business Respond to inquiries and sales requests within agreed timelines Monitor performance and create reports (weekly/monthly) Liaise with technical teams for solution requests and CRM integrations Conduct market research on competitor offerings Deliver sales presentations and participate in marketing events Pursue cross-selling, up-selling, and add-on sales opportunities Maintain professionalism and represent the company positively Advantages Experience in technology or ICT sales Knowledge of 3CX systems, connectivity solutions, or telecom products Exposure to CRM systems and sales reporting Strong negotiation, client management, and presentation skills Proven track record in meeting or exceeding sales targets

Our client, based in Alberton, is seeking an experienced Network & CCTV Installation Technician to join their Hikvision security and infrastructure deployment team. The successful candidate will be responsible for installing, terminating, testing, commissioning, and maintaining structured network cabling, CCTV surveillance systems, and access control solutions across commercial and industrial environments. This is a hands-on, field-based technical role suited to a technician with strong installation experience, advanced fault-finding capability, and solid knowledge of networking and CCTV deployment standards. The ideal candidate must be technically competent, detail-oriented, and able to work independently while maintaining high installation and service quality standards. Key Responsibilities CCTV & Security System Installations Install, configure, and commission IP and analogue CCTV surveillance systems Install and configure NVRs, DVRs, and video management platforms Mount, align, and configure cameras according to site layouts and client requirements Install and configure access control systems including biometric, RFID, and card access solutions Integrate CCTV and access control systems with existing client network infrastructure Perform system testing and commissioning to ensure operational reliability Conduct client handovers and provide basic operational training where required Must be able to install, configure, commission, and support biometric systems including time and attendance solutions, and clearly explain the biometric systems and platforms previously worked on (such as fingerprint, facial recognition, RFID, palm, iris-based systems) Structured Cabling & Network Infrastructure Install and terminate structured cabling including Cat5e, Cat6, and Cat6A Install network cabinets, patch panels, faceplates, and data points Install containment infrastructure including trunking, conduits, and cable trays Perform cable certification and testing using appropriate testing equipment Ensure installations comply with industry cabling standards and client specifications Label and document cabling installations accurately Fault Finding & Maintenance Diagnose and resolve faults related to CCTV, access control, and network connectivity Conduct preventative maintenance and system upgrades Respond to service and maintenance calls as required Ensure all installations meet quality and performance standards Documentation & Compliance Complete installation reports and test result documentation Maintain accurate job cards, service records, and client sign-off documentation Ensure compliance with health and safety regulations and company policies Follow company installation standards and best practices Client & Project Engagement Liaise with clients, contractors, and project managers onsite Represent the company professionally during installations and service visits Provide technical feedback and recommendations to clients and internal teams Support project timelines and installation schedules Minimum Requirements Minimum 3 to 5 years’ experience in CCTV and network cabling installations Minimum 3 to 5 years’ experience in an ICT Environment   Proven experience working on commercial or industrial installation projects Experience working with Hikvision or similar security platforms is highly advantageous Proven experience in biometric system installations including time and attendance solutions, with the ability to explain the systems and platforms previously implemented or supported Technical Knowledge & Skills Strong understanding of IP networking fundamentals Knowledge of structured cabling standards and best practices CCTV configuration, commissioning, and troubleshooting knowledge Access control system installation and integration experience Ability to read and interpret technical drawings and infrastructure layouts Strong fault-finding and troubleshooting capability Certifications (Advantageous) Structured Cabling Certification Hikvision Certification CompTIA Network+ or equivalent networking certification Health & Safety or Working at Heights Certification Networking  Tools & Equipment Competency Cable certification and network testing tools CCTV configuration and diagnostic software Networking diagnostic tools Personal Attributes Strong attention to detail and installation accuracy Ability to work independently and as part of a team Strong problem-solving and analytical skills Excellent communication and client service skills Reliable, disciplined, and professional work ethic Physically fit and comfortable working in ceiling spaces, outdoor environments, and elevated areas Additional Requirements Valid driver’s licence Willingness to travel to client sites Ability to work overtime when required to meet project deadlines  

As an ICT Sales Solutions Architect for a client, your mission is to drive revenue by promoting our comprehensive ICT and managed solutions to both new and existing clients. You’ll educate clients on how our tailored services, ranging from internet connectivity to VoIP, server hosting, and cloud solutions, can improve their operations, lower costs, and elevate productivity. This role requires a proactive approach, extensive client travel, and strong relationship-building to meet or exceed monthly sales targets while enhancing customer satisfaction. Key Responsibilities Sales and Business Development Identify and meet with potential clients to showcase our tailored ICT and managed services. Generate new leads, grow our client base, and convert prospects into signed clients. Secure new business by preparing quotes, proposals, and ensuring all necessary documentation is collected. Act as client contact manage expectations, respond to inquiries, cancellations, and sales requests promptly. Exceed monthly sales quotas through cross-selling, up-selling, and add-ons. Customer Relations and After-Sales Service Make proactive "goodwill" calls to ensure satisfaction and smooth experience post-deployment. Handle customer complaints, investigate issues, propose solutions, and escalate recommendations to management as needed. Foster strong relationships with existing clients to encourage repeat business. Reporting and Planning Plan and optimize daily travel and client visit schedules for efficient time management. Produce regular reports: weekly call logs, work schedules, monthly sales performance, and client status updates for your department manager. Financial and Administrative Duties Ensure all finance-related paperwork is received, clients approve site completion, sign-off is arranged, and payment is processed. Liaise with technical teams on complex client requests (e.g., CRM integrations, advanced network routing). Market Intelligence and Product Knowledge Conduct market research to understand competitor offerings and refine sales strategies. Stay current on our full suite of services, ranging from ICT infrastructure and internet solutions to copier services, CCTV/biometrics, power backup, and financial services, plus improve sales techniques continually. Develop and deliver compelling sales presentations and demos. Participate in marketing events and represent Innovation Hub professionally at all times. Additional Duties Perform other duties assigned by the department manager. Required Knowledge, Skills & Abilities Minimum 2 years of sales experience in a similar B2B ICT, managed services, or telecommunications role. Highly organized, efficient, and able to work under pressure to meet targets. Strong customer service focus with excellent negotiation and communication skills (both written and verbal). Proficiency in CRM software and MS Office (Word, Excel, PowerPoint, Outlook). Self-starter with the ability to work independently and a positive, hardworking attitude. Excellent interpersonal skills to build trust and professional relationships.