Training

Online in October

Online

1 Day Course

The Art of Selling in ICT/Telecommunications

This course is designed to provide attendees with a thorough grasp and working knowledge of the telecoms industry. The hands-on and interactive approach is engaging and bring the latest industry trends and forecasts to life with case studies and simulation exercises.

 

Once you register interest our team will be in touch to discuss the course details.

Online

1 Day Course

First Line Support: Understanding the Problem

ICTEngage’s First Line Support training equips participants with the essential skills to thoroughly understand the problem at hand, enabling them to deliver targeted solutions that truly address their clients’ IT needs. This is perfect for First Line Support technicians and Call Centre Agents.

 

Once you register interest our team will be in touch to discuss the course details.

Online

1 Day Course

Microsoft Excel: Mastering Data Cleaning Brilliance

Are you tired of dealing with the frustrations that come with managing Excel data? If so, you’re not alone. Many professionals who work with data extracted from third-party applications find themselves facing common challenges when it comes to cleaning and formatting their spreadsheets.

 

Once you register interest our team will be in touch to discuss the course details.

Online

1 Day Course

Microsoft Excel: Mastering Must-Know Functions

A good command of Microsoft Excel is of benefit to all levels of the organisation from Administration to IT and even Marketing. It offers a myriad skills including the ability to effectively structure, capture, visualise and manipulate data. We go beyond teaching to integrating. Data is nothing without the ability to mine it effectively. If prepared properly, data can be analysed to guide business decisions such as efficiency, stock, finance, database and workflow. We offer three Microsoft Excel courses for occasional, intermediate and advanced users. Our training courses all come with instructional design manual.

Once you register interest our team will be in touch to discuss the course details.

Online

1 Day Course

Microsoft Excel: Mastering Excel Basics

Microsoft Excel: Mastering Excel Basics training provides a solid foundation in the core features and functionalities of Excel. Participants will learn essential skills such as navigating the interface, creating and formatting spreadsheets, and performing basic calculations, equipping them with the knowledge to work confidently with Excel in their day-to-day tasks.

 

 

Once you register interest our team will be in touch to discuss the course details.

Online

1 Day Course

Microsoft Word: Mastering Large Documents

Microsoft Excel is a pivotal programme to Business success. There is a generalised Misconception that it is solely used as a database capturing programme.

The fact is it has numerous other features and benefits that enable incredible data mining, financial and structural business management functionality amongst many other benefits. ICTEngage offers various proprietary one- and two-day online courses designed to help you use Microsoft Excel for maximum business results and best possible outcomes

Once you register interest our team will be in touch to discuss the course details.

Have a unique training requirement?

Email us at engage@ictegnage.co.za to discuss custom training programs,
unique requirements and onsite training.